Travel Claims Services T C S

Terrible! We are still chasing a claim from a year ago and they are constantly asking for the same information. DO NOT use them, extremely unprofessional. 0 Stars!
Jun 12th, 2022

Due to covid our claim took quite some time, everyone I spoke to helped along the way I cannot fault them
Jan 21st, 2022

They are like predators waiting for your money to make a contract with them, but when they have to serve you, be there for you in a hard situation, they can only spread their arm apart saying it is not covered by your contract.
Sep 12th, 2021

Waste of oxygen speaking to anyone at this company. I have had an active claim for over one year. I keep getting the same e-mail, 'awaiting bank details from the treating facility', despite that I have provided it to them countless times. Today they have had the cheek to say that they require further information about the incident. Sink the building into the ground.
Mar 31st, 2021

Absolutely shocking experience from Insure and Go and Travel Claims Services. Submitted a straightforward claim relating to a travelling trip being ruined by COViD, losing out on flight money and excursions that were cancelled. Claim was over 2,200. They offered to pay 12.02. I work for a loss-adjusters, and it should have been the simplest claim for a disrupted trip in line with the policy. They took 7mths to give me a final answer, constantly lying to me about when someone will look at my claim. If an insurance policy does not cover these costs incurred, what is the point of it? I advise to use a reputable insurance company in future. I had been insured with them for years, and this was the first time I used them. Based on my experience, I feel it is my duty to warn others of their behaviour.
Mar 19th, 2021