Doctors Surgery

Do not go this surgery unless you wish to have more problems. I found the general practitioner doctor will turn psychologist on you, and the reception staff will turn into doctors. I found myself being struck off because egos that don't like people speaking up. I found my experience there very painful and found the staff extremely rude. Horrible place.
Feb 11th, 2023

Very poor service, lack of doctors . Disrespectful towards patient. Try to avoid Dr. Philip.
Aug 28th, 2022

Reception staff lack empathy. Was refused an appointment or prescription when suffering with UTI . Told to ring back next day to see if I could be fitted in. When I said to receptionist, dont you realise the importance of getting a UTI sorted asap, because by tomorrow I would be at A&E she said I was being abusive!! I subsequently received a letter of warning saying I would be removed from their patient list if this type of behaviour happened again RECEPTION STAFF NEED PROPER TRAINING IN UNDERSTANDING PEOPLES NEEDS !!! I could understand if I were a persistent nuisance, but in all the years I have been at this practice Ive never once complained or been rude , I feel insulted by receiving such a letter . Maybe the practice should update their procedures and record conversations so the patient has some comeback should this type of thing occur.
Jun 23rd, 2022

May 6th, 2022

Very poor customer service. I have issues every time I ask for my medication. I ask to early to late or there is always a problem depending on the mood of a receptionist who even on one occasion proceeded to give me medical advice which I am pretty sure she isn't trained or indemnify to do so.
Feb 9th, 2022