Abbey Memorials Ltd

Abbey Memorials Ltd
  • Rawreth Industrial Est, Rawreth Ln
    Southend-on-Sea, eng SS6 9RL
  •   (126) 878-2757

Chamber Rating

3.0 - (6 reviews)
3
0
0
0
3
Read Our 6 Reviews

Chamber Rating

3.0 - (6 reviews)
3
0
0
0
3
  • Janie Nicks

    We ordered a headstone after losing our son very tragically. I had other Stonemasons quote me but Abbey Memorials was by far the most competitive. We were advised of the waiting time for the completion of the memorial before we signed the contract so we were prepared that it would take some time before the headstone would be put in place. After signing the contract, we changed the wording on the headstone several times and each time, within a day or two they would prepare the adjusted script for the headstone as well as adjust the quote. Everyone I spoke to was helpful, polite and professional and always returned my calls when they promised to. They also responded to any emails I sent within a short time. Although we waited quite some time for my son's headstone to be laid, beyond the time quoted, the actual memorial exceeded our expectations. The quality of the red granite headstone is second to none. The gold engraved lettering is simply beautiful. We had my son's photo put on the headstone as well as The Arsenal cannon engraved also in gold, and the overall finished piece is perfect. Buying our son a headstone was not something we ever expected to do, but all the staff at Abbey Memorials were kind, patient, compassionate and considerate as well as always helpful. My family would highly recommend Abbey Memorials and with them being so competitively priced as well as professional and helpful throughout the whole process with a superb finished product, I don't think there is anything to lose.
    Apr 6th, 2022

  • Sharon Mccarthy

    I had a memorial book done here, very pleased with the service. This time around I wanted the books and grave cleaned, I have sent pictures through the website back in May, I have rung there numerous times and spoke to Toni, whom kept sayin the same thing she would check it and call me back its now July and I still haven't heard from anyone Terrible service
    May 2nd, 2022

  • Chris Thompson

    Thank you for great service all around highly recommended.
    Mar 30th, 2022

  • bideme Bimbo

    I can safely say I would neither use this service again or recommend it to anyone. I ordered I headstone and memorial last November. I was contacted in May to say they were going to lay a concrete foundation etc please go and clean the sight. We did not happened. I called in July I was to receive a call back nothing happened. I went on holiday and upon return in September I called three times. No one returned my called. I was told the person is on holiday and would called when they return. Its now October and I called again only to be placed on hold and then told the stone hasnt come in. We dont know when and the person had horrible customer service. At this point we have paid over 2000 pounds with nothing to show except my mother whose keeps going to her husbands grave site to clean it. Just in case they show up. So say Im disappointed doesnt even come close.
    Oct 8th, 2022

  • Melissa

    I would not recommend it. I went back and forth with them for 4 months, as they reply once a month after you call them consistently. I sent them an enquiry for a quote for a headstone, and 4 months later after my constantly chasing, I called them for a response and spoke to Toni who was able to swiftly tell me that the cemetery is unable to host my gravestone. It was clear that no one had asked the cemetery, as once Toni took over it was a quick answer. In this business of death, and dealing with sensitive situations, it is imperative to offer the best, reliable customer service which in my experience they didn't. I've decided to go to another memorial service as they've still not replied to my new enquiry despite them saying they have a 7 days response minimum.
    Jul 13th, 2022

Read Our 6 Reviews

About
Abbey Memorials Ltd

Abbey Memorials Ltd is located at Rawreth Industrial Est, Rawreth Ln in Southend-on-Sea, England SS6 9RL. Abbey Memorials Ltd can be contacted via phone at (126) 878-2757 for pricing, hours and directions.

Contact Info

  •   (126) 878-2757

Questions & Answers

Q What is the phone number for Abbey Memorials Ltd?

A The phone number for Abbey Memorials Ltd is: (126) 878-2757.


Q Where is Abbey Memorials Ltd located?

A Abbey Memorials Ltd is located at Rawreth Industrial Est, Rawreth Ln, Southend-on-Sea, eng SS6 9RL


Q What is the internet address for Abbey Memorials Ltd?

A The website (URL) for Abbey Memorials Ltd is: https://abbeymemorialsltd.co.uk/


Q How is Abbey Memorials Ltd rated?

A Abbey Memorials Ltd has a 3.0 Star Rating from 6 reviewers.

Ratings and Reviews
Abbey Memorials Ltd

Overall Rating

Overall Rating
( 6 Reviews )
3
0
0
0
3
Write a Review

Sharon Mccarthy on Google

image I had a memorial book done here, very pleased with the service. This time around I wanted the books and grave cleaned, I have sent pictures through the website back in May, I have rung there numerous times and spoke to Toni, whom kept sayin the same thing she would check it and call me back its now July and I still haven't heard from anyone Terrible service


Chris Thompson on Google

image Thank you for great service all around highly recommended.


bideme Bimbo on Google

image I can safely say I would neither use this service again or recommend it to anyone. I ordered I headstone and memorial last November. I was contacted in May to say they were going to lay a concrete foundation etc please go and clean the sight. We did not happened. I called in July I was to receive a call back nothing happened. I went on holiday and upon return in September I called three times. No one returned my called. I was told the person is on holiday and would called when they return. Its now October and I called again only to be placed on hold and then told the stone hasnt come in. We dont know when and the person had horrible customer service. At this point we have paid over 2000 pounds with nothing to show except my mother whose keeps going to her husbands grave site to clean it. Just in case they show up. So say Im disappointed doesnt even come close.


Melissa on Google

image I would not recommend it. I went back and forth with them for 4 months, as they reply once a month after you call them consistently. I sent them an enquiry for a quote for a headstone, and 4 months later after my constantly chasing, I called them for a response and spoke to Toni who was able to swiftly tell me that the cemetery is unable to host my gravestone. It was clear that no one had asked the cemetery, as once Toni took over it was a quick answer. In this business of death, and dealing with sensitive situations, it is imperative to offer the best, reliable customer service which in my experience they didn't. I've decided to go to another memorial service as they've still not replied to my new enquiry despite them saying they have a 7 days response minimum.


Janie Nicks on Google

image We ordered a headstone after losing our son very tragically. I had other Stonemasons quote me but Abbey Memorials was by far the most competitive. We were advised of the waiting time for the completion of the memorial before we signed the contract so we were prepared that it would take some time before the headstone would be put in place. After signing the contract, we changed the wording on the headstone several times and each time, within a day or two they would prepare the adjusted script for the headstone as well as adjust the quote. Everyone I spoke to was helpful, polite and professional and always returned my calls when they promised to. They also responded to any emails I sent within a short time.
Although we waited quite some time for my son's headstone to be laid, beyond the time quoted, the actual memorial exceeded our expectations. The quality of the red granite headstone is second to none. The gold engraved lettering is simply beautiful. We had my son's photo put on the headstone as well as The Arsenal cannon engraved also in gold, and the overall finished piece is perfect.
Buying our son a headstone was not something we ever expected to do, but all the staff at Abbey Memorials were kind, patient, compassionate and considerate as well as always helpful. My family would highly recommend Abbey Memorials and with them being so competitively priced as well as professional and helpful throughout the whole process with a superb finished product, I don't think there is anything to lose.


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Overall Rating

Overall Rating
( 6 Reviews )
3
0
0
0
3

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