Assembly Angels Ltd

Still havent got back to me said they would call back in an hour
May 4th, 2023

Critical: Professionalism, Punctuality, Responsiveness
Apr 17th, 2022

Excellent help from Assembly Angels ...and so fast! Shame the office desk wasn't worthy of their expertise! Will book them again anytime!
Mar 21st, 2022

In late February I ordered an 8'x8' wooden shed via Amazon. Due to an ongoing health issue I decided to take advantage of the installation and fitting service offered and ordered that at the same time at a cost of 250. Due to some issues with Amazon I was forced to contact Assembly Angels to clarify the installation date. At 9:30 this morning I was phoned by a friendly and very pleasant lady named Kelly (the reason this company is getting any stars at all to be honest) who confirmed that a workman would be with me on Thursday as booked. At this point I asked how many workmen they would be sending as my email from Amazon only mentioned one and they assembly instructions clearly requires two. Kelly checked and confirmed that they only had one man booked. I explained that the job needed two people and that the Amazon T&C's state that the shed would be assembled as per the manufacturers instructions. Therefore if only one man arrived on Thursday I would send him away and complain to Amazon. Kelly saw my point and agreed to check with her boss and get back to me. About 30 minutes later she returned and told me that there was nobody available to help on Thursday and according to her boss, even if there had been, they would only send one man anyway. And he had done jobs like this on his own many times before. I told Kelly that I didn't think this was acceptable for three reasons 1) The health and safety of the workman 2) The potential for damage to my new and rather expensive shed and 3) That failure to install as per manufacturers instructions would invalidate my warranty. Kelly seemed to understand this. I also explained that should I need to cancel the order with Amazon I would explain exactly why I was doing it and what her boss had said. I gave the company an hour to call me back to sort this issue before I contacted Amazon. They did not get back so I cancelled my order and let Amazon know why.
Sep 26th, 2021

Assembly Angels have been an absolute dream from start to finish. I had ikea wardrobes fitted and made to look bespoke. Anthony also fitted some floating shelves and cabinets either side of my alcove units. The quality of his work, the attention to detail and communication throughout was 5*. I cant recommend them enough and Im getting him back to complete a kitchen installation! No job is too small and I just cant thank Anthony and his team enough they have been an absolute pleasure! True heroes Service: Furniture assembly
Jun 30th, 2021