The Hair Studio

Absolutely shocking customer service. I had my appointment booked for a Monday morning at 10am as a first time client. I turned up & was told the hairdresser is off sick. I asked if I come back later if possible, of course that was a no. I do not believe they were fully booked on a Monday in Hadleigh. They didnt even contact me to try and rebook or offer a discount for such a massive inconvenience to a busy working mum. I paid my childminder to look after my two children for the day who are both under 3 which was a waste of money! I understand people are unwell and it cannot be avoided but an idea for next time; perhaps try and compensate for wasting peoples time.
Mar 7th, 2023

First time at this hairdressers and I'm so so pleased with my cut from Shannon! Was always a bit nervous to go for short curtains bangs but as soon as I explained what I wanted I just knew she totally got the vibe of what look I wanted. So professional with great attention to detail. Didn't feel rushed at all and all very friendly staff :) also a bonus that they offer free fringe trims which I'm so happy about!
Apr 23rd, 2023

Service: Hairstyling
Apr 13th, 2023

Excellent professional and very caring to customers with remarkable attention to detail. It's been long time that I wasn't feeling happy with my hair cut. Thank you Rebeca for being so kind and attentive to what I asked for it. I'm absolutely happy with my hair cut
Mar 23rd, 2023

Great service, so very kind and attentive to my Mum. She was very happy with her hair. Great experience.
Mar 7th, 2023