Dr N Kumar - Central Surgery

Not good! Receptionists never get the phone and if you go to the gp takes ages to talk with anyone because theyre chatting
Mar 29th, 2023

Staff are very helpful and friendly
May 23rd, 2022

Unfortunately I had to encounter rudeness and abusive of power from Dr Ukata practising there, which shocked me to have someone like that as a Doctor, which on top of that, made his staff send me a rude letter attacking me about my behaviour when it is their practice which clearly needs training in customer care/service. Imagine being 3rd trimester pregnant and a high risk patient, with no sympathy on their part and attacking patients back with unexpected rude letters which cause you further stress. Hope we had better customer health care in this country.
Apr 25th, 2022

TERRIBLE RECEPTIONIST. Rules for picking up repeat prescriptions change depending on who answers the phone and then when you query it the receptionist questions how responsible you are of your health then hangs up.
Mar 29th, 2022

I called yesterday to book an appointment for my son, and they told me was no any doctors there. I called today at8.30 and the receptionist said the doctor will call u back around 10 a clock, I received a call from them around that time and they said me to call again at 1pm to book an appointment . I called again at 1 pm and that told me to go there between 4 to 6 to see the doctor. I went there at 4 a clock, I talked to the lady in reception she asked for my son details , which I given to her and she said take a seat. After 30 minutes was no body waiting there I asked the lady in reception how long will be the waiting...she asked again the name of my son and she said u can't see the doctor as the doctor hasn't call u back...I said I have all the records of calling and why u said to me to be there between 4 and 6..she said I don't know who has called u as they haven't any records...I was shocked and so nervous how they can joke with someone's health...such a bad experience
Apr 3rd, 2022