Beadles Volkswagen Southend
Hours
Chamber Rating
-
M. Allchin
I hate to leave bad reviews however I am so glad my service and MOT plan is up with VW. After Having an MOT done last month I feel VW Southend is incompetent or exploiting it's customers. The service desk wanted to charge me 4000 for a new set of wheels for some minor distortion and 200 to repair a door hinge. After a second MOT via my local VW specialist it was found the car should have pass it's MOT as the wheel did not affect driveability. Most worrying was my brake pads have apparently reduced in wear over the year. From 65percent up to 25percent worn. Self repairing brake pads wow. In summary VW wanted to charge me 4000 for something I could get repaired for under 400. I know I drive a GTE but I don't have 4k in my back pocket. This whole experience has soured my view of the brand and after owing 4 VW I don't want to own anymore.
Apr 29th, 2023 -
Gabs Hands
Staff friendly and attentive, went the extra mile to help us fix our car and Tom couldnt have been better in terms of customer service. Much appreciated.
Apr 27th, 2023 -
Phil Banham
Apr 17th, 2023 -
Victoria Godman
Had my car in a couple times and been served by Alfie on both these occasions. Could not fault his attentive service, kept me up to date and was very helpful. A credit to the company.
Apr 15th, 2023 -
Barrie Pearce
Mar 30th, 2023
Contact Info
- (170) 242-1142
Questions & Answers
Q What is the phone number for Beadles Volkswagen Southend?
A The phone number for Beadles Volkswagen Southend is: (170) 242-1142.
Q Where is Beadles Volkswagen Southend located?
A Beadles Volkswagen Southend is located at 2 Comet Way, Southend-on-Sea, eng SS2 6XR
Q What is the internet address for Beadles Volkswagen Southend?
A The website (URL) for Beadles Volkswagen Southend is: https://www.group1auto.co.uk/volkswagen/locations/beadles-volkswagen-southend
Q What days are Beadles Volkswagen Southend open?
A Beadles Volkswagen Southend is open:
Sunday: 10:00 AM - 10:00 AM
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: 9:00 AM - 9:00 AM
Q How is Beadles Volkswagen Southend rated?
A Beadles Volkswagen Southend has a 4.2 Star Rating from 580 reviewers.
Hours
Ratings and Reviews
Beadles Volkswagen Southend
Overall Rating
Overall Rating
( 580 Reviews )M. Allchin on Google
I hate to leave bad reviews however I am so glad my service and MOT plan is up with VW. After Having an MOT done last month I feel VW Southend is incompetent or exploiting it's customers.
The service desk wanted to charge me 4000 for a new set of wheels for some minor distortion and 200 to repair a door hinge.
After a second MOT via my local VW specialist it was found the car should have pass it's MOT as the wheel did not affect driveability.
Most worrying was my brake pads have apparently reduced in wear over the year. From 65percent up to 25percent worn. Self repairing brake pads wow.
In summary VW wanted to charge me 4000 for something I could get repaired for under 400. I know I drive a GTE but I don't have 4k in my back pocket.
This whole experience has soured my view of the brand and after owing 4 VW I don't want to own anymore.
Gabs Hands on Google
Staff friendly and attentive, went the extra mile to help us fix our car and Tom couldnt have been better in terms of customer service. Much appreciated.
Phil Banham on Google
Victoria Godman on Google
Had my car in a couple times and been served by Alfie on both these occasions. Could not fault his attentive service, kept me up to date and was very helpful. A credit to the company.
Barrie Pearce on Google