iMove Homes

Ignorant. Also stole our garden equipment.
Jun 24th, 2022

Jan 18th, 2021

Shocking customer service from imove, been lied to on numerous occasions and the letting agent acts really unprofessional. When something goes wrong it takes ridiculously long to get sorted. Our calls, emails and texts are regularly ignored. Definitely don't get a house through imove, you will 100% regret it.
Feb 18th, 2019

Jan 30th, 2019

(Mayfield road, student flat) Initially negative but they have come under new management and improved significantly. There were quite a few major issues with the property during the year we were tenants such as a broken boiler, broken furniture & doors and water pipe leaks. Initially it was hard to get repairs sorted but they did get them done, and even entirely re-tiled the shower completely where old tiles were cracked and leaking into the walls. The company has recently come under new management and is definitely improving e.g they've introduced a new online tenancy management system and have done a good job of handling issues through it. For the first half of the year we were tenants with imove I would not have recommended them, however they improved with the change of management and I think they are trying to keep improving. Our deposit was secured properly and returned fully after confirming we'd left the property clean and undamaged after moving out.
Dec 23rd, 2019