The Groom Room Shirley

The Groom Room Shirley
  • Shirley Retail Park, Winchester Rd
    Southampton, eng SO16 6TP
  •   (345) 600-9498

Hours

Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:30 AM - 10:30 AM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM

Chamber Rating

3.9 - (20 reviews)
9
5
2
3
1
Read Our 20 Reviews

Chamber Rating

3.9 - (20 reviews)
9
5
2
3
1
  • Kathleen Welch

    Brilliant very nice people brilliant with my dog they do a wonderful job when taffy comes out off there he looks like a different dog 5 stars all all round
    Dec 22nd, 2022

  • Cludia Surrcio


    May 20th, 2022

  • Chris Newman


    Mar 29th, 2022

  • Roman

    We always cut nails at the hedge end groom room but this time they were fully booked and we called shirley groom room we got an appointment at 2:45 p.m. since we live very far from shirley we left early but still got stuck in traffic on winchester road and arrived late for 10 minutes upon arrival they didnt tell us anything that we were late, I wanted to go with the dog, as I did in the hedge end, but we were told I have to stay, they will pick him up, I said he always walks with me, he is so calm and he doesnt twitch then and not afraid we always did it in hedge end but they said different rules here. I asked to call the supervisor when he came he told me we won't do anything anyway it's late your time came out his name is Phil. This is the worst service I have ever met.
    Mar 21st, 2023

  • Luana Almeida

    Disappointing! Today I called to make an appointment for nail clipping. When I called I got asked the question regarding my dog breed which I replied American bully this was when the phone operators behaviour changed towards me. Saying WE DO NOT DEAL WITH AMERICAN BULLYS and I said i have previously taken my dog there for his nails clipping this was when she said words of the effect that basically was accusing me of lying about my breed, I explained to her I attended the salon before without making appointments as nail clipping can be walk in and those times they have always accepted my dog however today I was busy so decided to call prior. I checked the groom room website where there is nothing relating to breeds that they do not work with. This is discrimination against my breed of dog and I also have a senior lab and I will return for any more services after this poor customer service. At no point did she apologise however just spoke down on me regarding my breed and then accused me of lying about my breed in previous session even though you can clearly see what breed he is!!
    Feb 9th, 2023

Read Our 20 Reviews

About
The Groom Room Shirley

The Groom Room Shirley is located at Shirley Retail Park, Winchester Rd in Southampton, England SO16 6TP. The Groom Room Shirley can be contacted via phone at (345) 600-9498 for pricing, hours and directions.

Contact Info

  •   (345) 600-9498

Questions & Answers

Q What is the phone number for The Groom Room Shirley?

A The phone number for The Groom Room Shirley is: (345) 600-9498.


Q Where is The Groom Room Shirley located?

A The Groom Room Shirley is located at Shirley Retail Park, Winchester Rd, Southampton, eng SO16 6TP


Q What is the internet address for The Groom Room Shirley?

A The website (URL) for The Groom Room Shirley is: https://community.petsathome.com/groom-room/southampton-shirley/?utm_source=google&utm_medium=Yext&utm_campaign=G081&y_source=1_MjMyNjI2NTEtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl


Q What days are The Groom Room Shirley open?

A The Groom Room Shirley is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:30 AM - 10:30 AM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM


Q How is The Groom Room Shirley rated?

A The Groom Room Shirley has a 3.9 Star Rating from 20 reviewers.

Hours

Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:30 AM - 10:30 AM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM

Ratings and Reviews
The Groom Room Shirley

Overall Rating

Overall Rating
( 20 Reviews )
9
5
2
3
1
Write a Review

Kathleen Welch on Google

image Brilliant very nice people brilliant with my dog they do a wonderful job when taffy comes out off there he looks like a different dog 5 stars all all round


Cludia Surrcio on Google

image


Chris Newman on Google

image


Roman on Google

image We always cut nails at the hedge end groom room but this time they were fully booked and we called shirley groom room we got an appointment at 2:45 p.m. since we live very far from shirley we left early but still got stuck in traffic on winchester road and arrived late for 10 minutes upon arrival they didnt tell us anything that we were late, I wanted to go with the dog, as I did in the hedge end, but we were told I have to stay, they will pick him up, I said he always walks with me, he is so calm and he doesnt twitch then and not afraid we always did it in hedge end but they said different rules here. I asked to call the supervisor when he came he told me we won't do anything anyway it's late your time came out his name is Phil. This is the worst service I have ever met.


Luana Almeida on Google

image Disappointing!
Today I called to make an appointment for nail clipping. When I called I got asked the question regarding my dog breed which I replied American bully this was when the phone operators behaviour changed towards me. Saying WE DO NOT DEAL WITH AMERICAN BULLYS and I said i have previously taken my dog there for his nails clipping this was when she said words of the effect that basically was accusing me of lying about my breed, I explained to her I attended the salon before without making appointments as nail clipping can be walk in and those times they have always accepted my dog however today I was busy so decided to call prior.
I checked the groom room website where there is nothing relating to breeds that they do not work with.
This is discrimination against my breed of dog and I also have a senior lab and I will return for any more services after this poor customer service. At no point did she apologise however just spoke down on me regarding my breed and then accused me of lying about my breed in previous session even though you can clearly see what breed he is!!


Load More Reviews

Overall Rating

Overall Rating
( 20 Reviews )
9
5
2
3
1

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
ChamberofCommerce.com
Loading