Jo Malone

I enjoyed an unprecedented high-quality service in Southampton Jo Malone today. I met Yvonne, a professional cabinet lady. She helped me choose gifts for my friends and also helped me make a very beautiful package. I really feel very happy Happy, her smile will also heal, it is a very happy shopping experience
Apr 22nd, 2023

15/4/23 at 14:50 We made a visit to the concession, only to find that we were ignored by the three ladies on duty. They were too busy chatting about personal matters while tapping on a personal mobile. We normally like to buy their products when in store, however, we will not be doing so when ignored.
Apr 18th, 2023

Always wonderful service here. My sister and I came in for a Hand and Arm massage last week. We were greeted by Liam and Lynda who are so warm and welcoming as are the rest of the JML team. Its always a pleasure to chat to them and they are all so knowledgeable about their products which are all so lovely. Cant wait to pop back soon.
Jan 24th, 2023

Went into store and was served by Yvonne. My partner and I were looking for a gift for his mother. We told Yvonne that we were looking for a gift for someone and she helped by showing us different colognes and telling us about the scents. She was very helpful and wrapped the gift up beautifully. Really, really lovely experience. Thank you!
Dec 14th, 2022

What a lovely team and well stocked spacious boutique! Liam is fantastic and helped with all my needs , treated myself to a peony & blush 3 wick candle and then was offered a hand and arm massage complimentary in an hour so came back for it and had an amazing hand and arm massage by a young lady whos name I didnt catch but was super welcoming and friendly and paired white moss and snowdrop with epf which I thought paired sensationally together , it reminded me of an apple tree covered in dew and frost on a winters morning .
Sep 21st, 2022