Hampshire Dentists

My first time at the hygienist was quite nervous but was an amazing experience Hannah and her colleague were so kind and made me feel at ease, loved it! 10/10 recommend this dentist
Apr 27th, 2023

Had a great service from Hampshire Dentists today, from the moment I walked in I had a really friendly welcome from the reception staff. The dentist who I had, Marius, was professional and helpful showing me my teeth and explaining what he was saying to his assistant. I have always used NHS dentists, but as i have just moved to Southampton and wanted to avoid long waiting lists, i tried this private dentist and I wont be going back, I definitely recommend and its definitely worth the higher price. Thank you for putting my mind at ease in what can be an axious atmosphere!
Apr 20th, 2023

Rob and the team (including all the admin ladies!) were so wonderful from start to finish. Treatment was quick and pain free and they made my partner feel so at ease. They were honest and open throughout. He went from being a nervous patient who struggled with a checkup to having the final stages of implants with no sedation. Really competitive and reasonable pricing, outstanding after care and just an all round brilliant service. Everyone felt like friends to us after just the first visit. We were always made to feel welcome, and are sad to see an end to the regular visits although will absolutely be using rob and the team for routine care going forward. Thank you all! From Jamie S and Laura :)
Apr 19th, 2023

Just completed my first implant with Robin today - an excellent experience. I'm a bit of a nervous patient and the care taken to be "pain free" certainly worked. The result is just like having my own tooth back. Everyone who works there is very friendly & helpful.
Apr 16th, 2023

Update (20/3/23): Amending rating from 1 to 4. I was contacted on Saturday - which was unexpected but much appreciated - my concerns were acknowledged and have now been addressed beyond what I could have expected. The procedures themselves were never painful, to be clear. Furthermore, the staff have always been courteous in my experience. The problems were the filling was too high which caused other issues, there was no mention of cost or potential cost until I specifically asked, and I didnt really know what I was getting done until I was on the chair, again, with no idea of cost, if any. Going forward, I see no problem staying on with the clinic - this appears to have been a one-off case of administrative miscommunication for the most part. Ill also know from now on to thoroughly check my bite in multiple positions when getting fillings. Its still upsetting that it happened in the first place, yes - which is why Im amending to 4 instead of 5 stars. But I will give credit where its due - they were quick to respond and went above and beyond to put things right. I feel confident the feedback has been taken onboard and this incident will end as just that - an unfortunate but one-off incident. Original Review: I cant fully close my jaw or chew now. I had to go in for a new filling because my previous one just fell out. I only found out the cost after it was done - I expected someone to tell me but it was never mentioned - I had to ask at the desk if there was anything to pay after it was done! And it turns out the filling that fell out was a permanent one and this one is only an emergency temporary (something I wasnt told prior) - it cost 98. If I had known I was only getting a temporary filling and that said temporary filling would cost that much, I wouldve waited and paid a little more to get a proper one! Not only that, but now I cant chew or close my jaw because - despite the dentist grinding it down multiple times - the filling is still too high. It felt like it might be so while I was lying on the chair but the moment I was out of the clinic and no longer talking, I could tell something was wrong. Then I tried having dinner and couldnt chew. But they were already shut for the weekend. It turns out ones bite isnt the same when checked lying down as it is sitting/standing up! I dont dare to think how much its going to cost to get it fixed nor when or if they will even be able to fix it. And I still have to get it removed and replaced with a permanent one, no doubt at full price. In the meantime Ill have to live with it for God knows how long and the thought makes me want to cry. I was better off when I had no filling - the sensitivity was manageable, I could chew my food and rest my jaw properly and I wasnt 98 out of pocket for something that will ultimately need to be replaced. I wish I could say I wasnt deeply unhappy and disappointed but I am. And to add insult to injury, I didnt get an email receipt despite specifically requesting one and being assured I would get one.
Mar 31st, 2023