Wickes
Hours
Chamber Rating
-
Athe1st Mant1s
Apr 27th, 2023 -
Chloe Howard
Apr 20th, 2023 -
Alive & Kicking (The Stoat)
Better than the alternative DIY stores, in my opinion
Apr 6th, 2023 -
Pat Wren
Very helpful staff. Large car park and good store layout.
Mar 31st, 2023 -
Marie Sampays
AVOID AVOID AVOID We are still waiting for the remediation work to be started in my mum's kitchen. Last Easter, after paying in full with her life savings, my 79 year old mum looked forward to her dream kitchen being installed and a worry free end to end service promised by Wickes. The original installation was Septembe 2022. We contacted the complaints team due to many issues and the Regional Installation Manager visted in October, agreed the work was shoddy and produced a remediation plan. The splashbacks had been fitted over tiles and artex, worktops misaligned, leaky plumbing under sink, dirty water draining into washing machine, live electrics where sockets not fitted and much more! After many calls and emails with CEO complaints team, new splashbacks and work tops were delivered 4 weeks ago and they are currently sitting in mums lounge with no sight of a date for the corrective action installers to be booked Absolutely appalling service and issues still not resolved, and no proactive contact from Wickes Southampton or Wickes complaints team. I would give 0 stars for quality of installation and customer service. No one held accountable.
Mar 23rd, 2023
Contact Info
- (238) 051-5080
Questions & Answers
Q What is the phone number for Wickes?
A The phone number for Wickes is: (238) 051-5080.
Q Where is Wickes located?
A Wickes is located at 271 Winchester Rd, Southampton, eng SO16 6TP
Q What is the internet address for Wickes?
A The website (URL) for Wickes is: https://www.wickes.co.uk/store/8328?utm_source=google&utm_medium=organic&utm_campaign=LPM_google_Southampton_Extra
Q What days are Wickes open?
A Wickes is open:
Saturday: 7:30 AM - 7:30 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 7:30 AM - 8:00 PM
Tuesday: 7:30 AM - 8:00 PM
Wednesday: 7:30 AM - 7:30 AM
Thursday: 7:30 AM - 7:30 AM
Friday: 7:30 AM - 7:30 AM
Q How is Wickes rated?
A Wickes has a 4.1 Star Rating from 541 reviewers.
Hours
Ratings and Reviews
Wickes
Overall Rating
Overall Rating
( 541 Reviews )Athe1st Mant1s on Google
Chloe Howard on Google
Alive & Kicking (The Stoat) on Google
Better than the alternative DIY stores, in my opinion
Pat Wren on Google
Very helpful staff. Large car park and good store layout.
Marie Sampays on Google
AVOID AVOID AVOID
We are still waiting for the remediation work to be started in my mum's kitchen.
Last Easter, after paying in full with her life savings, my 79 year old mum looked forward to her dream kitchen being installed and a worry free end to end service promised by Wickes.
The original installation was Septembe 2022. We contacted the complaints team due to many issues and the Regional Installation Manager visted in October, agreed the work was shoddy and produced a remediation plan. The splashbacks had been fitted over tiles and artex, worktops misaligned, leaky plumbing under sink, dirty water draining into washing machine, live electrics where sockets not fitted and much more!
After many calls and emails with CEO complaints team, new splashbacks and work tops were delivered 4 weeks ago and they are currently sitting in mums lounge with no sight of a date for the corrective action installers to be booked
Absolutely appalling service and issues still not resolved, and no proactive contact from Wickes Southampton or Wickes complaints team.
I would give 0 stars for quality of installation and customer service. No one held accountable.