Technic Domestic LTD appliance repair air conditioning refrigeration boiler

Waited in all day for this company to arrive for a warranty repair -they would only provide an all day appointment 09.00-18.00 - why do some organisations still do this? Why could they not provide a time slot, even AM or PM would help? Needless to say they did not turn up and did not provide any explanation or communicate me. I did not pick them they were instructed by the manufacturer of my cooker and based on other reviews I would not have chosen them. I Tried to call them but it connected to a voicemail telling me to text a mobile number. Did this, but still did not receive a response and you cannot call the mobile number provided. Who employs/instructs these people? They must be cheap! I would not have given them any stars but you cannot post a review without at least one. Use this company at your peril! Service: Stove & cooktop repair
Jan 22nd, 2023

Great oven repair, very efficient!
Nov 17th, 2022

Critical: Professionalism, Punctuality, Responsiveness
Aug 3rd, 2022

Positive: Professionalism, Punctuality, Responsiveness Service: Refrigerator repair
Jul 21st, 2022

The worst experience I've ever had with a company. unfortunately this is the company which is used for warranty repairs by appliance direct so had no choice but to try and use them. when booked through the warranty company they said the engineer will be in contact to book a repair date however this did not happen. I received a group text for addresses that the engineer would be visiting that DAY. with no notice nobody was home therefore I responded saying that we still need the repair but wont be available for today. I received no reply, and after over a month of trying to contact them the warranty company finally managed to contact them and booked another repair. had a text from them I assume (when trying to call this number it comes u p as unregistered) that the repair is booked and an engineer will message you with an ETA. well the end of the day has come and nobody has shown up despite numerous calls and text to the numbers I have for the company. I've had an unusable oven for 7 weeks now because this company is impossible to contact and clearly lie when they do. I doubt this is even a legitimate company: 1. They don't have a functioning website. 2. They are based in Southampton but their main contact number is registered in Scotland??? 3. They only communicate in texts from phones you cant call and will never receive a reply from. DO NOT use this company. Service: Stove, cooktop & oven repair
Jun 18th, 2022