Royal Sweets

Ordered from these before a few times. They used to be top quality. Unfortunately their quality and customer service is now appalling. It took far too long to arrive and when I phoned up a week later because there was no dispatch info I called over 20 times. Each time, the lady on the phone hung up or forwarded me to a voicemail, when I tried to explain my situation, did not care at all. I called other branches who all said they couldn't help and one even said that their customer service is terrible now. One of the branches I called said my order wasn't worth much and literally hung up on me. I found hair baked into some of the Barfi I ordered when it arrived and looking at other recent reviews I can see the hygiene is questionable. Left a complaint but it'll probs end up where the sweets did - in the bin. Lost a customer and won't recommend Royal Sweets.
Oct 20th, 2022

Excellent selection of Indian sweets.. Courteous staff & well mannered. A must for a sweet conusors.
Mar 1st, 2023

Not good anymore. The sweets are mouldy and taste like they have been made a month in advance. They taste absolutely horrendous. This was once a good place but not now.
Jan 21st, 2023

Most probably the only sweet retailer opening at 11 am and closed forlunch from 2 pm to 3pm
Oct 20th, 2022

Oct 7th, 2022