Tyne and Wear Pension Fund
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Town Hall and Civic Offices, The Pensions Office, Westoe Rd
South Shields, eng NE33 2RL - (191) 424-4141
Hours
Chamber Rating
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George Hughes
Having retired over 2 weeks ago can only agree with the other reviews. Trying to contact through the phone line results in a long wait and when you get through find the information you are given is not followed up on. Website says email pension at South Tyneside and automatic reply says sorry we can't reply to email use the secure pension email. Left 3 emails and received no reply from the secure site. If this is the best they can do then I'm afraid it is not good enough.
May 2nd, 2023 -
Stephen HRS Stephen E Ewart
My Pension portal is simply rubbish
Apr 27th, 2023 -
Sally Clark
One-star is too good, can't access account, says i've already registered but then doesn't recognise me, going round in circles. Tried to ring, cut me off as too busy. Tried email address, response says can't deal with requests via email. Had sent documents registered post as couldn't upload in account (see above): received 2 reminders as deny receiving these. How are we supposed to proceed??
Mar 9th, 2023 -
Alan Huggins
Like going back in time such a poor service , no direct email to log query back to the 80s hanging on the line for over an hour with repetitive incorrect waiting time message or send a letter - pathetic
Feb 20th, 2023 -
mark weston
Shameful web based system, you really need to come up with something better and your telephone contact option is worthless
Feb 17th, 2023
Contact Info
- (191) 424-4141
Questions & Answers
Q What is the phone number for Tyne and Wear Pension Fund?
A The phone number for Tyne and Wear Pension Fund is: (191) 424-4141.
Q Where is Tyne and Wear Pension Fund located?
A Tyne and Wear Pension Fund is located at Town Hall and Civic Offices, The Pensions Office, Westoe Rd, South Shields, eng NE33 2RL
Q What is the internet address for Tyne and Wear Pension Fund?
A The website (URL) for Tyne and Wear Pension Fund is: https://www.twpf.info/
Q What days are Tyne and Wear Pension Fund open?
A Tyne and Wear Pension Fund is open:
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Q How is Tyne and Wear Pension Fund rated?
A Tyne and Wear Pension Fund has a 1.0 Star Rating from 2 reviewers.
Hours
Ratings and Reviews
Tyne and Wear Pension Fund
Overall Rating
Overall Rating
( 2 Reviews )George Hughes on Google
Having retired over 2 weeks ago can only agree with the other reviews. Trying to contact through the phone line results in a long wait and when you get through find the information you are given is not followed up on. Website says email pension at South Tyneside and automatic reply says sorry we can't reply to email use the secure pension email. Left 3 emails and received no reply from the secure site. If this is the best they can do then I'm afraid it is not good enough.
Stephen HRS Stephen E Ewart on Google
My Pension portal is simply rubbish
Sally Clark on Google
One-star is too good, can't access account, says i've already registered but then doesn't recognise me, going round in circles. Tried to ring, cut me off as too busy. Tried email address, response says can't deal with requests via email. Had sent documents registered post as couldn't upload in account (see above): received 2 reminders as deny receiving these. How are we supposed to proceed??
Alan Huggins on Google
Like going back in time such a poor service , no direct email to log query back to the 80s hanging on the line for over an hour with repetitive incorrect waiting time message or send a letter - pathetic
mark weston on Google
Shameful web based system, you really need to come up with something better and your telephone contact option is worthless