Jyotsna Electrical (Euronics)

I'll start by saying the store owner's responsiveness is 10 outta 10, but I'm having an absolutely terrible experience regarding the wash machine I was recommended and sold, following two months of waiting for it to come in stock. Since it was forcibly installed at the beginning of October, I've had problems and I'm chasing daily either the handyman the shop owner recommended, or the warranty of the product. Handyman tells me it should have never been installed the way it was, the Beko warranty fixes leak with a glue gun and now the machine drum sounds like a drum set. Just off the phone again to report it to the warranty, and I'm interrogated as if I have caused the issue. At this moment I'm out of pocket the money I've paid for the machine, and it being installed wrong, as well as 150 for the handyman to "reinstall", and no doubt when the engineer comes to look at he machine again next week they'll hit me with another bill should they think the issue is in fact because of the handy work. All a real shame as me and my neighbour have given the shop over 2k pounds worth of business in the past 6 months.
Feb 17th, 2023

Bought another item from Sachin at Jyotsna Electrical. Sachin is really helpful with honest advice. Order, delivery and installation all carried out without any issues and followed up with pictures. Great service and prices all the time. Thank you Sachin.
Feb 23rd, 2023

Great customer service and competitive prices. Thank you to Kay and the other delivery guy (sorry forgot your name) for being so helpful. Will definitely go back.
Feb 10th, 2023

Ordered a fridge freezer from this shop to try and support a local business but the delivery men scratched the wooden floor during delivery process which I was extremely unhappy with . Unfortunately would not recommend at all from my experience
Dec 7th, 2022

Sachin had been looking after my familys and my own electrical needs for a long time now and that is testament to his professionalism, product knowledge and outstanding service. He is backed by a wonderful team in having Martin and Jake work alongside him. Thankyou again for your help in getting me the right dishwasher and washing machine, looking forward to using the best.
Oct 23rd, 2022