TONI&GUY Richmond

Apr 6th, 2023

Kara (who usually works at the Wimbledon Branch) did my hair. I was booked in for a full head of highlights + root cover (for my greys). I wanted a caramel/toffee highlight and Kara achieved this in one sitting (my hair is level 1, black). I'm so impressed with the results, everyone has been complementing me saying that my new colour looks more natural than my usual black! It's a big change but yet looks so natural, matches my skin tone perfectly (I'm south Asian, olive complexion). I will definitely be going back to Richmond/to see Kara when I feel I need a touch up. Service: Hair highlighting
Mar 11th, 2023

A massive thank you to Shaun who cut and styled my hair. Id had a bad experience at another hairdresser and suffered a lot of breakage and hair shedding from bleaching my hair. Shaun took the time to listen to my concerns and gave me a great haircut where I didnt have to sacrifice too much length and he managed to make my hair look amazing and full again despite the damage. You will be in good hands with Shaun and he is such a lovely person too! Services: Hair hydration treatments, Hairstyling, Blowouts
Mar 4th, 2023

I've been getting my hair coloured by Maeve for years - she's been nothing but amazing, but the service at the salon is poor. I called to book an appointment, was given a time on a Saturday. Booked and confirmed. The salon then calls me to say they need to cancel, which isn't great, but fair enough, things happen. I say I'll book something else having checked when I can take time off work. I find a time and book another appt for Wed. The salon calls me this morning to say I have 2 bookings. Why? Because the person who called me didn't bother to cancel my first Saturday appt, despite this being the very reason for their call. I wasn't happy to not have even received an apology despite this being an issue on THEIR end. I mentioned that - still no apology and rude tone. How are you supposed to trust a business like this? If you book an appt will it actually happen? When they say it's cancelled, will that actually happen? I'd steer clear of bookings before important occasions. Service: Balayage
Mar 19th, 2023

Services: Blowdry, Hair regrowth, Hair hydration treatments, Hairstyling, Hair coloring
Feb 27th, 2023