PayPal (UK) Ltd.

Very poor customer service.
May 1st, 2023

Apr 30th, 2023

I have just reported these crooks to the Financial Ombudsman Service . It takes about 10 minutes, and I would recommend doing it. I hope people read these reviews before using paypal for transfers. I recently received a transfer for delivery of services by my company in to our business paypal account. We are talking 1000's of pounds. Customer couldn't do BACs. Paypal have put this money on hold, I waited 7 days. Still "on-hold" now I wait 21 days. When will I get access? There is nothing to say when. I notice paypal took their transaction fee within seconds of the money entering my account. Alternatives: World Pay, for cards, or Google Pay are better alternative I think. As soon as I can withdraw the money I will close all paypal accounts I run. Another thing is the text message security 2 step verification. It is a complete pian, wastes half an hour of my time every week. No doubt they earn money from locational data, which is why they insist on text over email. Goodbye Paypal! I have been using you for 15 years, but I feel like I am working for you nowadays.
Apr 8th, 2023

Do NOT use PayPal for an item that is expensive believing that you have some form of cover with a genuine dispute back up!!!!!
Mar 12th, 2023

Do not deal with PayPal ever their customer service is horrendous they make it up as they go along. I guarantee if you have a oroblem they won't be able to resolve it. There right hand doesnt know what the left is doing. They do tell lies they've ill say they paid a seller when they haven't. Diabolical Company they don't know what they are doing unconsciously incompetent
Mar 10th, 2023