Flavourtown Bakery

Butter Cream is Awful & Sponge Dry I ordered a Pride Ultimate Rainbowgasm Cake for 95. In summary, the buttercream was AWFUL and made all my guests feel sick as it tasted entirely of butter. Also the sponge was very DRY. The cake looked good but the colours were very DULL compared to the pictures on their website. I drove an hour each way to collect the cake from their bakery in NW10. When I wrote to FLAVOURTOWN on the same day with feedback, they told me I was wrong and that they had already had several reorders for the same cake from that day. They said the only way they would consider any gesture of goodwill was if I took a slice of cake back to their baker. I declined. This company is very arrogant in their communications and the taste of their cakes was awful. The cake does come in a lovely box and is quite unique and colourful, but I was gutted that I made my guests feel sick. Website photo versus real photo attached.
Apr 16th, 2023

Best cakes! Tried the red velvet and carrot and both were amazing.
Mar 12th, 2023

Have had a cake for a birthday, boxes of cupcakes for a funeral and often drop in for a cupcake. Always delicious and staff always friendly. Dogs allowed in too.
Mar 10th, 2023

Took 20 minutes to have our coffee served. People who ordered after us received their coffee before us. When asked, got nothing but a poor attitude back from the barista. Constant back chat and excuses. The manager was good, and gave a refund on the coffee we never received. Won't be going back. Shame.
Mar 7th, 2023

I had a huge slice of cake, which is the best value item on the menu. It was style over substance, just OK. Doesn't feel like it was made with love, more like made in a machine. Staff were lovely, glad I tried it but I won't go back
Feb 11th, 2023