TSS Facilities

Critical: Professionalism
Oct 29th, 2022

Excellent workman pleasant very helpful did job in no time very pleasedx manners were implicable excellent
Sep 28th, 2021

Very helpful company they go out of their way to help me very well organised
Feb 14th, 2020

EDIT in response to reply. TSS fitted 2 radiators and valves just over a year ago, one is now leaking (see proof in photo), thats pretty poor for it to be leaking already. They have totally refused to look at it, or fix it. If they were to at least investigate, then they could clarify their reply, blaming other things except themselves, but as theyve point blank refused to visit then you can make your own mind up on workmanship and customer satisfaction. So we are forced to pay for another plumbing firm to investigate and fix, and its an emergency as we may flood other flats. The manager was extremely argumentative (see another reviewer Angela who says similar) previously in email, got very confused about everything, and made strange comments about a phone call that I did not make. They wont deal with residents in multi-occupancy buildings anymore obviously as they dont like dealing with the complaints. Its a real shame how they really didnt want to deal with this complaint, I had no issues with them coming back to investigate and repair, but they did have a strange issue with customers, and theres the problem here, leaving me with a leaking radiator and now having to get another firm in a hurry to stop me flooding other flats. The other flats and insurance companies would certainly would be interested into why TSS refused to at least investigate! Service: Heating system installation
Oct 29th, 2022

Oct 25th, 2019