Boots Pharmacy
Chamber Rating
-
Grace m
Jan 10th, 2023 -
Robert Robson
Very polite and friendly
Jun 9th, 2022 -
Peter Boseley
Very helpful staff
Mar 23rd, 2022 -
Dominic Findlay
Jan 11th, 2022 -
Mary D
Today Ive received an online order (490361952) and Ive got a unsealed baby cream; Ive contacted customer service and they kindly offered me an exchange or a refund for the product . Ive opted for an exchange and Ive been advised to go in any store to return the damaged item which Ive tried to do today in Boots South Ockendon but without any luck due to the very rude store manager Sanja. Ive tried to explain the situation but she interrupted me with a horrible attitude in anything I was trying to say. Ive tried to explain that I only came to return the item because customer service advised me and she said she doesnt care, that is between me and them and also she said she cant find the item in the order after trying to show and explain her several times the reason why I am there. I was very patient but seeing that she had a continuously horrible attitude Ive decided to leave, it never happened to me to go in a store just to return an item without asking for a refund (because it already has been resolved by customer service) and being treated like that by a store manager! I dont understand how some people can be managers having such a horrible attitude and being so rude.
Jun 5th, 2022
Contact Info
- (170) 885-2183
Questions & Answers
Q What is the phone number for Boots Pharmacy?
A The phone number for Boots Pharmacy is: (170) 885-2183.
Q Where is Boots Pharmacy located?
A Boots Pharmacy is located at 17 Derwent Pde, South Ockendon, eng RM15 5EF
Q What is the internet address for Boots Pharmacy?
A The website (URL) for Boots Pharmacy is: https://www.boots.com/?utm_source=google-maps&utm_medium=google-maps&utm_campaign=google-maps
Q How is Boots Pharmacy rated?
A Boots Pharmacy has a 4.1 Star Rating from 56 reviewers.
Ratings and Reviews
Boots Pharmacy
Overall Rating
Overall Rating
( 56 Reviews )Grace m on Google
Robert Robson on Google
Very polite and friendly
Peter Boseley on Google
Very helpful staff
Dominic Findlay on Google
Mary D on Google
Today Ive received an online order (490361952) and Ive got a unsealed baby cream; Ive contacted customer service and they kindly offered me an exchange or a refund for the product . Ive opted for an exchange and Ive been advised to go in any store to return the damaged item which Ive tried to do today in Boots South Ockendon but without any luck due to the very rude store manager Sanja. Ive tried to explain the situation but she interrupted me with a horrible attitude in anything I was trying to say. Ive tried to explain that I only came to return the item because customer service advised me and she said she doesnt care, that is between me and them and also she said she cant find the item in the order after trying to show and explain her several times the reason why I am there. I was very patient but seeing that she had a continuously horrible attitude Ive decided to leave, it never happened to me to go in a store just to return an item without asking for a refund (because it already has been resolved by customer service) and being treated like that by a store manager! I dont understand how some people can be managers having such a horrible attitude and being so rude.