Alkrington Health Centre

Even one star is too much for this surgery. One, its hard to get appointment and if you get it they make you wait for more then 2hours. My appointment was for 3:50 and its half past 5 still waiting.
Feb 10th, 2023

Receptionists (one in particular) are often rude and racist. Alienating my elderly father. They will try to palm you off if it's not an appointment too.
Dec 6th, 2022

Truly terrible place. Reception and nurses have a digusting attitude and if you try and phone them you can never get through. Waited 55mins last time I tried and it ended up with nothing but the sound of the dial tone.
Oct 18th, 2022

The receptionists are often rude to you. The doctor forgot my sick note for pneumonia and I was told that, I have enough to do today. But I need that to get paid. Another receptionist promised me a call in 10 minutes about a blood test. I never received any call and and had to go in physically to sort. Im back to going in again with pneumonia today to get my sick note despite being poorly as once again no call back. Also if you call for an appointment the line is always busy and you cant get through, (I tried over 20 times yesterday until the queueing system kicked in apparently accidentally at 8:15am) so if they continue this ridiculous system you have to physically go in to have any chance of an appointment , but by then all appointments are gone. Apparently they are all gone by 8:30am I was told. This doctors is the worst surgery I have ever known in my lifetime with uncaring unhelpful staff on the whole and doctors that rush through your appointment. You never see the same one twice. Ive been poorly for two months with my chest and gave up calling in the end and only got in when I called 111 with pneumonia that eventually developed.
Dec 3rd, 2022

Aug 9th, 2022