Toho Motors (EST SINCE 1987)

Without a doubt the best car dealership I have interacted to date, provided outstanding service and demonstrated expert knowledge of Japanese imported vehicles. Needed to replace our diesel 7-seater due to the ULEZ, and stumbled upon a listing for a Toyota Estima petrol online. Upon arriving, we were told that the car we had seen was just sold, yesterday. However, there were two other cars on hand with less mileage and with confidence, were able to make a deal. The next day, we left in our new car. Every single query and uncertainty was answered with both expertise and patience; it felt very reassuring as a buyer knowing that the 34 years of experience was clearly evidenct in their conduct. Was always clear and concise to the end, from when we walked in to explaining everything we needed to know about the car before we left. A pleasure to purchase a car from Toho, maybe we'll be back in 10 years to buy another!
Apr 8th, 2022

Jan 7th, 2022

Very disappointed with the rude communication with the sales people of Toho motors.Bought Toyota ESTIMA AERAS in good looking condition.They guarantee everything is checked and all works .The price was definitely over the market but they made some discount plus free 6 months guarantee.A week later we had engine warning light which apparently is not big issue and we expected the warranty company to pay for it.We couldn't find garage with computer that can do the job and come back to Toho motors that charge us 396 for this.Now the warranty do not exept this problem as is not major and Toho motors also do not accept responsibility for having this problem just a week after we bought it .After sending email to them they even accuse us for putting wrong fuel in the car for this issue which is not right.If this was right why we go to them again?They were very rude.Also let me tell you the car condition is overall ok but check before buy.Do not trust them.There was missing polish on the roof of the car.The window is having noise when you are closing.Also the seats have a noise without touching them.The dvd player is working from time to time only.There is a smell from the AC.
Mar 3rd, 2022

we bWe bought a 2013 Toyota previa have to say really happy with the car and the level of cleanliness in the body work with it. Think we paid a little bit more but I wanted to go to a dealer that had a long history dealing with these kind of cars as it could have probably cheaper elsewhere but couldn't be guaranteed on the service. I have to say the service we've had there has been absolutely amazing the moment we've we went there, they've have been nothing but friendly and helpful taking the time to show us all the different cars and given us the options and helping to make suggestions which is right for us not just to sell a more expensive model did have one slight problem after buying the car with a key with the key they sent us a email without straight away and this resolved the problem. I would highly recommend anyone to go and see them and would also use them again in the future. my car will be going back there for its MOT and servicing as this is the type of car they deal with day in and day out and if you're looking at buying this kind of car is I find it's always best taking it to someone who knows what they're talking about. like to thank you for your help and support in purchasing the vehicle. Thank you Darren
Sep 14th, 2021

We bought a Toyota Noah Hybrid from Toho Motors last week. We needed a larger vehicle to accomodate a growing family and were about to be hit by the ULEZ charges next year with our German diesel vehicle. My review echos what others have said. The two brothers who run Toho Motors were inpecibly polite and helpful and took the time to describe the features of the vehicles and their advantages and disadvantages. They were never pushy as you find many other car salesmen to be. We actually bought the Noah from them on the second occasion we visited as I initiatially thought that the MPVs were a bit too big for us. But after two months of looking around and dealing with dodgy salesman and not being able to verify the quality of the cars we came back to Toho Motors. They have over thirty years of experience in importing Japanese vehicles and this is what they specialise in. You would be hard pressed to find a similar dealer with such pedigree. After purchasing the car they were always happy to spend time on a call with you to explain the features of the car. Their vehicles are immaculately prepared and they also specialise in repairs of hybrids and their servicing. We had some slight teething problems with the vehicle radio and dashboard and they rectified these within a day. If like me you don't have much time to mess around looking for good quality MPVs/mini-vans and want to go for a quality vehicle and sales at good value then I would advise you not to waste more time and go straight to Toho Motors.
Jan 16th, 2021