Creative Woodwork

Jan 11th, 2022

We are super happy with the work that creative woodwork did for us. The quality is excellent, they were fairly priced, very communicative, easy to deal with and professional. I would highly recommend them.
Dec 19th, 2021

The Creative Woodwork team converted my alcove units into a brilliant bookcase with great attention to detail and respect for my home, while they were working. I also appreciated that one of the fitters was a woman! Quite progressive and it sends all the right messages about what women are able to do. What a balanced team! I recommend Marc and his team very highly.
Dec 2nd, 2021

Creative woodwork did the bespoke bedroom and sitting room cupboard and shelving for us and we were very happy with the outcome. Equally importantly when we had an issue with some of the bedroom unit doors more than 18 months after installation, they came and took the doors away, had them fixed and remounted them on a timely basis: All in all would recommend them strongly.
Apr 4th, 2021

Creative Woodwork: Horrible experience Our experience with Creative Woodwork was horrible. We have used many bespoke suppliers in the past, but unlike them Creative Woodwork (CW) let us down badly. The list of problems we encountered with them is too long to enumerate, but in general the firm suffers from terrible internal and customer communications as well as faulty delegation of portions of their work to other suppliers who, in our case, did a really bad job, reflecting negatively on CW and its owner. Without telling us, CW outsourced the installation of two of the three units we commissioned to another firm who not only failed to install our units properly, but damaged them in ways that are beyond repair. Hence we are left with an imperfect product, even after months of remedial repair. At first, the owner falied to report the problems to us ( most likely because he did not inspect them) and did not tell us he had subcontracted the installation work. He then sent people ( some from CW and some from other firms) in who often showed up late and sometimes did not know what they were meant to be repairing showing clearly the dodgy communication between owner and client and owner and employees. CW has offered us a tiny discount on their final bill, but it certainly does not compensate us for not having the product for which we contracted, the time and effort required to get the remedial work done and the angst we suffered due to poor communication and denial of responsibility. Avoid this supplier at all costs
Sep 22nd, 2021