Hornby Train Restorations

Took far to long. But finally got them back, very very hard to get hold of and was spoken at rather than spoken to. Excuses after excuses and I almost though Id lost some family heirlooms to this so called company. Steer very clear and go elsewhere if I was you. Never again for me.
Dec 19th, 2022

Oct 10th, 2021

Ordered a few parts from here to restore a couple scalextric cars. Never received the parts or even heard from them again. They do not answer emails. Plus they post in scalextric groups trying to recommend themselves. Most of us know what they are like now. And ignore their comments. Now in the process of opening a PayPal dispute.
Jul 9th, 2020

For all Scalextric & Hornby train repairs.
Mar 26th, 2020

Don't mind the cost for a full rebuild, Hornby class 29, 50, but poor communication, if any, and HTR should have explained there was at least a 3 month wait before taking my money. To say I was dissappointed on eventual return is an understatement. The metal clip holding the motor drive gears was off and one gear was in the wrapping! Fortunately I have enough knowledge to fix this and the motor ran superbly thereafter. On placing the loco on the track for a full track test subsequently, I noticed the non motor end was 3mm higher than the motor end. The whole loco was very wobbly too! To obtain better electrical connections, solder is used rather than the original spade clips, but on the trailing bogie, the connection was screwed very neatly to the bogie. All well and good, but nobody checked to see if the new screw actually cleared the chassis, which it didn't! These guys are meant to be experts! Again, 10 minutes with a file to reshape part of the plastic chassis, and clearance now ok, and loco runs beautifully. On looking at other reviews, it is clear the boss at HTR has an unfortunate manner (!) and does not deserve my further custom. I have to say I usually use the excellent Dave Good at Scalespeed who communicates well, and turns round loco repairs in 3 weeks, not 3 months. He fixed 3 of my locos in the time HTR took to do my class 29, for around half the price too, and they worked faultlessly on return as per usual. I only tried HTR because Dave was moving house and couldn't do repairs for a couple of months! Fortunately he is back up and running again. No prizes for guessing where my next repair jobs will go!
May 31st, 2020