Oak Furnitureland

Really good customer service, they even drove me to the bank as there was not one near by. They made us feel really welcomes great place to shop. Thank u very much
Apr 5th, 2023

Apr 1st, 2023

I have just finished my house renovation and needed all new furniture. I found some sofas at OFL in Solihull for the conservatory and went in store. Andrew Tranter was the salesman and was very knowledgeable and a pleasure to deal with. Now the good service shouldn't end there and it didn't. Delivery was 3 weeks and they got delivered in 2. I opted for premium delivery so the sofas were fully installed and all rubbish taken away. Delivery guys were a credit to the company. From order to delivery i also made 3 phone calls, 1 to amend the order to change 1 of the seaters to a 2, next to price match as sofas dropped in price a few days after ordering which OFL didnt hesitate to honour, and 3 to add a foot stool. Each time impressively the phone was answered and my query dealt with there and then without any hassle. Now compare that to my living room sofas which i ordered from OFLs competitor who go by a similar name. I have tried numerous times to call them post order and not once they have answered or got back to me. This is why i have been impressed with OFL and will now be ordering my dining room furniture from there as well.
Apr 20th, 2023

Was thinking of visiting the showroom as dfs dont have the right shade of teal Im after for a sofa. However, I must be mad if after reading the negative reviews I risk buying anything from this company. Im sorry theres just no excuse for sending damaged goods and then not providing good customer service to people who spent thousands in your store. How hard is it to keep customers happy and for life? Seems you dont have any pride in your business. Id rather live with the wrong shade of sofa, than risk chopping off my own two feet by doing business with you.
Mar 16th, 2023

Jan 25th, 2023