RW Plumbing UK

Employed Ross for Bathroom refurb. Job started well and Ross seemed very accommodating with good attention to detail. But when got near to completion felt things started to get rushed. Then after job completed shower door started leaking and when looked closer noticed some errors had been made on the installation. Contacted Ross and he promised to come fix it and was not a big job. But 5 months later still not resolved and would not answer calls only communicated via WhatsApp. When my patience ran out and I started to complain his attitude changed and now he has cut me dead with no intention of fixing it. As said on other review Ross is fine till something goes wrong then does not want to know.
Oct 28th, 2022

Fabulous! Until something goes wrong and then he doesnt want to address the problem. Worst still, he will arrange a time to come back and then hes a no show. You call to see where he is and surprise surprise, he doesnt want to take your call. Save yourself time and money, book someone else for your work.
Oct 5th, 2022

Avoid or you will pay double!!!! Ross was enlisted to install a wet-room for my disabled father. After it was fitted there was a problem with the flooring. A puddle of water would remain after using the shower making it unsafe and unfit the the purpose of a disabled wet-room. Ross was contact serval times which he said he would come back but no show, then would stop taking my calls as he recognised the number. He would only answer when I used a phone number he hasnt got. Utter let down, costing me more money to rectify. AVOID, AVOID, AVOID!!!!!
Sep 8th, 2022

Critical: Responsiveness
Jun 6th, 2021

Ross and his team were faultless. Thorough, clean, tidy, and a pleasure to have working on our bathroom. Ross' opinion on any problems or adjustments was always considered and very helpful, and the job has been finished to an excellent standard and exactly when expected. We'll be using them again and I have no hesitation in recommending RW Plumbing to others. Services: Toilet installation, Garbage disposal installation, Tile work installation, Shower installation
Nov 21st, 2020