Allbatteries

Absolutely dire service. Ordered a battery 28/04/22. Still not received it as apparently parcel force tried to deliver it and as no one was at home they returned it to their depot. I called yesterday to be told that coupled with Allbatteries qouting the wrong name and address for me. Now after calling today again, I have to wait for parcel force to get back to Allbatteries so I can be updated on what is happening. I said I have no confidence I receiving the order I placed. I asked for the money to be put back in my account which takes 5 working days. Dire service, dire customer relations, would not recommend Allbatteries to my worst enemy.
May 31st, 2022

Excellent service. Battery delivery was slightly delayed with all the new Brexit import rules but Allbatteries kept me well informed all the way and it actually arrived earlier than they said. Nice Lead Crystal battery too. Well pleased with them.
Apr 30th, 2022

Bought two motorcycle batteries from Allbatteries in the last year or so. The first has been faultless, but the Second one, bought in April this year was losing charge when only about 4 months old. Spoke to Adil on the phone, describing the problem and he immediately offered to send a replacement battery that has arrived today. No hassle, very satisfied customer.
Feb 15th, 2022

Quick delivery and an excellent price for what seems a good quality battery. I will definitely use this company again.
Nov 23rd, 2020

Promised one working day despatch. Message said my order was "in preparation" on the third day. Rang to query - phone was on auto cut-off - five times. Messaged them and they phoned back. Said my order was in France - delivery 10-12 days. I said I wanted to cancel. Told impossible as it had been sent (this must have taken place during the phone call). I said I wanted a refund. They said I should wait 10-12 days and then refuse to accept the parcel. They would then refund (which could take another 7 days). Said I would complain to Paypal. Then a miracle happened. I contacted Paypal and the parcel (which couldn't be stopped) was stopped. Paypal found in my favour and I got refund. They might sell decent batteries at decent prices, but reading through the feedback - same day despatch doesn't appear to mean the same to them as it does to me. I will never buy fron this seller again.
Jun 7th, 2021