Culina+Balneo

Very helpful and two great bathroom designs.
Mar 2nd, 2022

Just a short note to thank Helen for designing our loft bathroom. It was only a small space with two sloping roofs to contend with but after a consultation and sharing the measurements we talked through our preferences and she designed the perfect bathroom. The 3D visuals were great and she listened to our needs with the bathroom spec meeting our budget. Now all installed fitting perfectly, it looks exactly like the design and we are so pleased. Ordering was easy, delivered a day early as well with great communication along the way. Thank you Helen!
Dec 1st, 2021

Recently had a new bathroom designed, supplied and fitted. Nabeel was excellent and interpreted our requirements perfectly. It was really helpful to be able to visit the showrooms to help in the selection of tiles and furniture. The fitting by Victor and Claude was carried out to an extremely high standard. We have been very pleased throughout and would highly recommend.
Nov 23rd, 2021

I am so glad Me and Mrs stumbled in during the 1st lockdown last year and met Helen. She was waiting for her booked in customers but she managed look over our plans and in those 10 minutes gave us our perfect ensuite! From start to finish she was full of great ideas and guided us through the whole process. All I can say to those customers who didn't show up - your loss was our gain!
Nov 18th, 2021

PLEASE AVOID THIS COMPANY. I made the mistake of ordering my kitchen from here and it was a fiasco! I have a kitchen with doors that I didn't want, and guess what "kitchen installation" doesn't actually mean they will fit the kitchen for you. It is merely cabinet fitting and you have to pay an electrician to do the hard-wiring and a corgi to fit your gas hob! Numerous other issues too such as sending a USED and DAMAGED extractor, choosing a splashback colour for us and then refusing to change it (only rectified after much begging), making out they were doing us a favour by swapping out a sink which we had originally wanted and was actually documented with them! Once you've paid for the kitchen they refuse to address anything or even admit something has gone wrong! And in fact wanted a further 2900+ to give us the doors we had actually wanted. Something we didnt have the budget for nor the inclination to hand over yet more money to them after spending close to 25k on the kitchen with them. This is my experience with Nick Millar from Shirley. Brilliant designer, he will give you the kitchen HE thinks you should have, but not what you actually want. Nick met us several times and yet failed to understand the fundamental requirement that we wanted white gloss doors, you would have thought that having several meetings and calls with the customer that this would have been understood. Unfortunately we didnt pay too much notice to the invoice and only looked at the sales order which doesnt say gloss/matt as the doors. When we realised we were getting matt doors, Nicks reaction was not well where did this go wrong. It was well why do you want gloss doors when you have a gloss floor?. Surely as the customer I can have whatever I like, even if this doesnt fit in with the designers vision?! My kitchen fit was supposed to take 2 weeks, however took close to 7 weeks to complete. This was due to some wrong and incorrect items sent and then waiting for delivery of the right items, and once these are delivered waiting for the fitter to come back who I was then told was busy with other customers! If you dont mind having your dream kitchen replaced with someone elses dream and dealing with the stress caused by issues mentioned above and having your kitchen installation taking over 6 weeks to complete, then go right ahead. Also of interest is that C+Bs parent company is Cambabest, now go ahead and check out their google reviews, that is the level/lack of service you will be getting with C+B.
Mar 19th, 2021