Swarovski
Hours
Chamber Rating
-
Debbie Collins
Apr 27th, 2023 -
Rebecca Taylor
Having purchased some earings and finding they were not fit for purpose (the design would not allow me to insert them) I took them back to the shop. The assistant said she would only exchange? After explaining my consumer rights that they were not fit for purpose she then said she would on this occasion refund although she shouldnt and it was my ears that were at fault!! If she had not been so rude about refunding I would have shopped again (the earings were not cheap at 135). Having walked away I appreciated the refund but not the tone I was spoken in. One lost customer.
Nov 29th, 2022 -
Jack
Nov 7th, 2022 -
LJZ
What a shame the staff are not as nice to you when returning something as when purchasing. Will defy it be shopping here again.
Sep 29th, 2022 -
inevitable s
Friendly
Sep 25th, 2022
Contact Info
- (121) 709-0860
Questions & Answers
Q What is the phone number for Swarovski?
A The phone number for Swarovski is: (121) 709-0860.
Q Where is Swarovski located?
A Swarovski is located at 8 Poplar Rd, Solihull, eng B91 3GZ
Q What is the internet address for Swarovski?
A The website (URL) for Swarovski is: https://www.swarovski.com/en_GB-GB/
Q What days are Swarovski open?
A Swarovski is open:
Sunday: 11:00 AM - 11:00 AM
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Q How is Swarovski rated?
A Swarovski has a 4.5 Star Rating from 33 reviewers.
Hours
Ratings and Reviews
Swarovski
Overall Rating
Overall Rating
( 33 Reviews )Debbie Collins on Google
Rebecca Taylor on Google
Having purchased some earings and finding they were not fit for purpose (the design would not allow me to insert them) I took them back to the shop. The assistant said she would only exchange? After explaining my consumer rights that they were not fit for purpose she then said she would on this occasion refund although she shouldnt and it was my ears that were at fault!! If she had not been so rude about refunding I would have shopped again (the earings were not cheap at 135). Having walked away I appreciated the refund but not the tone I was spoken in. One lost customer.
Jack on Google
LJZ on Google
What a shame the staff are not as nice to you when returning something as when purchasing.
Will defy it be shopping here again.
inevitable s on Google
Friendly