Boots Opticians
Hours
Chamber Rating
-
Christine Claridge
I had an eye test on October 28th. I was told not to drive until I had my new glasses. Yesterday the 9th November I caught the bus at 7 15am to go to my appointment and collect my glasses. Around 9am as the bus drew close to the centre of Solihull I received a phone call telling me that my glasses had not arrived. After 2 hours of travelling on two buses I went to the shop on Mill Lane. I told them that I was not a happy bunny. I then waited for the 10 oclock post in the shop to see if my glasses arrived. By 10 no post had arrived. I came away with a promise that they would call me when my glasses arrived. Please explain to me why they didnt call me the day before to explain what was happening. I put this down to poor management. A simple call would have saved me a two hour bus journey and precious time.
Nov 24th, 2022 -
Indira Patel
Shouldve gone to specsavers Didnt actually refer when they said they would. Waited a week and when I called the hospital they couldnt see the referral so I have tried to call boots three times today and no one answers
Aug 29th, 2022 -
Ade King
Appalling that trying to get thru to pharmacy as a matter of urgency nobody answers the phone ! even tried other dept and exactly the same. Had the same issue when trying Boots coventry
Aug 14th, 2022 -
James Toogood
Oh so slow.
Aug 11th, 2022 -
Peaky Blinder
Have used this store for years ? this time is the last time, poor service ? wrong advice given by staff ? and very expensive ? charged for eye test ? even when spending 375 on ONE new pair of glasses ? not even second pair half price offer ? never again.
Jan 27th, 2022
Contact Info
- (121) 705-2152
Questions & Answers
Q What is the phone number for Boots Opticians?
A The phone number for Boots Opticians is: (121) 705-2152.
Q Where is Boots Opticians located?
A Boots Opticians is located at 57 Mill Ln, Solihull, eng B91 3AT
Q What is the internet address for Boots Opticians?
A The website (URL) for Boots Opticians is: http://www.boots.com/opticians?cm_mmc=Yext-_-OpticiansMapListings-_-StoreNumber3432-_-Maputm_source=yext&utm_medium=map-lisiting-bootsopticians&utm_campaign=map-lisiting-bootsopticians
Q What days are Boots Opticians open?
A Boots Opticians is open:
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Q How is Boots Opticians rated?
A Boots Opticians has a 2.1 Star Rating from 17 reviewers.
Hours
Ratings and Reviews
Boots Opticians
Overall Rating
Overall Rating
( 17 Reviews )Christine Claridge on Google
I had an eye test on October 28th. I was told not to drive until I had my new glasses. Yesterday the 9th November I caught the bus at 7 15am to go to my appointment and collect my glasses. Around 9am as the bus drew close to the centre of Solihull I received a phone call telling me that my glasses had not arrived. After 2 hours of travelling on two buses I went to the shop on Mill Lane. I told them that I was not a happy bunny. I then waited for the 10 oclock post in the shop to see if my glasses arrived. By 10 no post had arrived. I came away with a promise that they would call me when my glasses arrived. Please explain to me why they didnt call me the day before to explain what was happening. I put this down to poor management. A simple call would have saved me a two hour bus journey and precious time.
Indira Patel on Google
Shouldve gone to specsavers
Didnt actually refer when they said they would. Waited a week and when I called the hospital they couldnt see the referral so I have tried to call boots three times today and no one answers
Ade King on Google
Appalling that trying to get thru to pharmacy as a matter of urgency nobody answers the phone ! even tried other dept and exactly the same. Had the same issue when trying Boots coventry
James Toogood on Google
Oh so slow.
Peaky Blinder on Google
Have used this store for years ? this time is the last time, poor service ? wrong advice given by staff ? and very expensive ? charged for eye test ? even when spending 375 on ONE new pair of glasses ? not even second pair half price offer ? never again.