Fraser Hart

Dec 26th, 2022

Went in today 30/12/2022. As I finally treated myself to a Tag watch. Both the branch manager Mo & Tasneem (I hope Ive got the names right) were superb. Both informative & very friendly. There was no pressure to buy, they just helped me by answering all my questions & let me make my own mind up. They made my time & experience of buying a top end watch very enjoyable & special. Thank you to them both!!!!
Dec 21st, 2022

I went in, there were 4 people in there, one Touchwood guy and 3 assistants all talking. One assistant was sat down facing me. I stood with my husband showing we were interested in talking to them but were completely ignored!!! At las the Touchwood guy turned round and I said they don't want to serve me, he just stared at and so di the assitants. We left! We were going to buy some earrings bt will shop else where!!! So rude!!!
Nov 18th, 2022

Great jeweler. Good variety. Service is really friendly instore. I did take my watch in for repair, and failed to receive a phonecall to advise that it was ready 3 weeks prior to me calling them for an update, but it was still within the 12 week period that they advised to wait.
Nov 10th, 2022

My second purchase from Fraser Hart Solihull could not have had better customer service from Mo and his staff nothing to much trouble just amazing would not think twice about going there again
Oct 19th, 2022