Grove Surgery - SHP

After a cancellation from Dickins Heath surgery, with no explanation. Went to my local surgery, Grove. Unfortunately I did not get the reception lady name. But I can't give more positive review. Very helpful, polite and sorted my issues in a very professional manner. Let's hope SHP is moving in the same direction
Apr 15th, 2023

very unprofessional and rude staff. wont listen to their patients . just want to send them away.
Mar 26th, 2023

I have been with this surgery for approx 2 years. I can honestly say that the reception staff are amazing! Courteous, polite, professional and discreet. They have just spent approx 20 minutes with me sorting out a few queries I had. Despite the queue behind me, they didnt make me feel rushed. The doctors can be hit and miss. Everyone is entitled to an off day, but overall this is a good practice.
Mar 9th, 2023

Giving 1 star is still very generous to this Grove Surgery. Could never get an appointment. The admins are ridiculous and unprofessional. A group of untrained staff just tried to push you away or to go . private. The GP don't give a ____ about your condition. I feel sorry for those registered to this surgery. Unless
Feb 22nd, 2023

I had a very positive experience at Grove Road surgery today, I made an appointment same day and the receptionist was most helpful, thank you!
Jan 20th, 2023