Listers Land Rover Solihull

If you say the car will be serviced in 3 hours then that is what the customer expects, especially if they are waiting. I waited for 4 hours and 50 minutes and eventually had to leave due to work commitments. Really disappointed I would have understood if there had been communication and a reason for the delay but none was given just apologies. Very very poor customer skills
Apr 18th, 2023

Shout out to Richard ,Holly and poppy .very professional, nothing to much trouble .A credit to Listers of Solihull. Thankyou all
May 2nd, 2023

We would like to say a huge thank you to Holly Bacon and her team for such a great service and looking after us so promptly Thank you Holly
Apr 25th, 2023

Extremely poor customer service from start to finish. From the sales process through to the service Listers need to listen to their 1* reviews. On top of the poor service - I bought a brand new shape Range Rover and only after 5000 miles I had a rear steering issue, 3 warning lights. After diagnosis from their Land Rover care they say it requires a new part and it has go to to the garage. I am now 9 weeks in and still haven't got my car back. They have provided a courtesy car, but spending over 100k to not have your car or your money is a joke! I have asked for a replacement car and they have just said no. I will be seeking legal advice on getting this issue resolved. Listers do not deserve my business any more!!!!
Apr 24th, 2023

Apr 20th, 2023