VSpa and VHair Solihull

Service: Hairstyling
Apr 28th, 2023

Booked a few treatments for my wife's 40th surprise the team couldn't of been more helpful. Thanks Jene & Emma was well pleased
Oct 26th, 2022

Covid-19 compliant. Punctual with appointment. Friendly staff.
Oct 19th, 2022

Does everything you need, lovely team
Oct 11th, 2022

Really disappointed. I was kindly purchased a 50 beauty voucher Nov 2021 for a present off two regular customers. Unfortunately owing to Covid issues over xmas and earlier in the year I was unable to use. Completley my overlook when I came to use my voucher it stated in the small print only valid from 3 months of issue date . I popped in a few weeks ago and spoke to a beautician who was really lovely and she advised that it was the owner I would need to speak to as this has happened over the last couple of years. I did ring a few times.. I also left a message . Popped into the salon today.. and presented my voucher.. and asked was there any chance that I could redeem my voucher . I was told oh yes it's a substantial amount... I will check if it's on the system. System checked and because apparently it wasnt I could not . No apology- albeit hands up it was an over sight by myself which I did say.. I was told it's only large businesses that provide a longer redemption period. So the moral to my story is this. Check your vouchers.. and for a small local business with the same owner who possibly could be a little more accommodating... My friends who purchased the voucher for me are regular customers who will be taking their business elsewhere. Shame really as in this day and age it's nice to be nice.
Aug 20th, 2022