ASDA Pharmacy

I called to make an appointment for a flu jab. The lady told me that just walk in and there was no need for an appointment. When I went to the pharmacy at 6pm, I was told they were busy with the prescription costumers and I have to wait for at least 20 minutes. They told me to come back later when it was less busy. When I went again at 8:45pm, there was only one guy at the pharmacy and he couldnt give me the jab until his colleague came back from the break. I have to wait until 9:05pm. Come to this pharmacy for service if you have so much time to waste on earth!
Oct 17th, 2022

Jun 27th, 2022

Jun 1st, 2022

The guy working at the vaccination site is clearly incompetent and I hope hes reading this. I went to get my second dose and he couldnt do a simple calculation that it had been over 28 days since I had covid (32 days to be exact). He refused to vaccinate me and I had to rebook which is really hard when I have work and there arent much slots available that fit into when Im free. Went elsewhere in the end but its concerning that someone is working and doesnt know how to do simple mental maths. The most amusing part is that he said it so confidently too as though he was right.
Jul 27th, 2021

Incorrectly refused Covid Vaccine -- DO NOT ATTEND! When they were shown evidence of my immune condition, they asked "what's that?" bringing into question if anyone is fully medically trained at this centre. I am group 6 or CEV (immune compromised; plus highly complex PTSD -- hospitalised recently), and I am now at **196 days** after my 2nd dose of vaccine (over the 180-190 on the NHS guidance). I booked online via the NHS website, waiting 3 weeks for my appointment. I attended the vaccination centre at Asda Smethwick with my booking reference, text message, proof of immune compromise (but not the letter). The NHS website stated just having proof of immune compromise was sufficient. BUT I was TURNED AWAY as told I was **4 DAYS TOO EARLY!** ** I am hearing impaired, a white cane user, have an excruciating pain issue, a heart defect, immune compromise, highly complex PTSD with dissociative disorder. I am frequently hospitalised for one condition or another. ** The journey was two hours on public transport, which put me at risk for falls and developing sepsis (I have a 12% risk of death within 72 hours of getting any bacterial infection: so public transport is risky. Furthermore, cold causes extreme pain. And I need 24 hour supervision as I get flashbacks, then attempt life threatening injury to myself). I brought proof of my immune status. Due to my mental health, I have no idea where any letters are regards my Group 6 or CEV status: my GP calls weekly to tell me I have to do X this week, which my mother writes down for me. Whilst at the vaccination centre, my mother telephoned 119 to speak to Covid booking as it won't let us rebook: the booking agent said the supervisor should have let me have the vaccination. Yet when my mother told the supervisor this, the supervisor *still* told my mother I had to return in five days and use the walk in, at a time I can't make as the first three hours of every day are excruciatingly painful. Plus, this now means I have to choose between the Covid vaccine; OR two long awaited specialists appointments, which are vital for my other conditions. The workers didn't even understand when told the name of my immune issue (a type of bone marrow failure, akin to leukaemia in risk). DO NOT ATTEND THIS VACCINATION CENTRE. THEY ARE EVIDENTLY NOT MEDICALLY TRAINED.
Aug 3rd, 2021