N.C.F

I rate this carpet shop. I purchase a carpet for my stairs and was happy of the price quoted to me. I alwaz find the staff very helpful. I've used this N.C.F before. Thank you.
May 1st, 2023

Arrogant. Used them four times within two years previously and had very little issues but on this occasion the manager/owner refused to talk to me. My brother explained that I was abroad and just wanted a quick word to clarify the prices given but the manager/owner refused him very rudely. Apparently I was not worth his five minutes as he had already afforded my brother plenty of time. I refuse to be treated like that no matter how competitive his pricing was. Bad manners and rudeness is is not the way to look after regular customers (former).
Apr 13th, 2023

Great service! Especially from the carpet fitters. Omar and his team did a job for me in Coventry and were fantastic.
Mar 28th, 2023

Mar 18th, 2023

AVOID! AVOID! AVOID! 0 stars if I could Absolutely disgusting experience from this business Booked carpets 1 month prior to fitting date. Time frame of 10am-2pm was given, then changed to 2pm-3pm then changed from 4-5pm then 5-6pm then 6:30pm latest. Fitters arrived at 7:15pm Fitting carpets appallingly, damaged freshly painted and decorated house, refused to clean up the mess that they made. Then at 11:15pm when they finished and asked for payment we had earlier agreed that remainder payment having already paid half as a deposit was to be made the following morning in person at the shop due to the ridiculous time that they came and finished. Fitter then refused to leave my property and they had to be removed by the police at nearly midnight. Absolute shambles.
Mar 3rd, 2023