Cohen Care

Apr 23rd, 2023

Poor service, made an appointment for an assessment today. No one turned up and then told me they were waiting for an email. Already set a time and gave my address to them what more ?.. No even an apology. Unprofessional and disorganized in my opinion. Manager needs to have more customer service! We confirmed via email I have proof that an assessment day was set up and she did not turn up !
Jun 13th, 2022

A new Care Agency with a very bright future who I would highly recommend in a heartbeat ! My 21yr old son , complex CP requiring 2:1 moving and handling support, needed weekend cover at extreme short notice. Cohen Care stepped up in abundance providing two teams of support each consisting of an experienced carer with a competent second who completed moving handling and care for him. This was our first family experience of Agency care support and I'd anticipated a lengthy ' get to know period' ; absolutely not the case. My son, who has no functional speech , was encouraged to direct his care routine which he did with ease. In a very short time, they built a lovely friendship and we hope to welcome them into our home again in the future.
Jun 12th, 2022

I have to give my utmost appreciation to the team that worked tirelessly to accommodate and support my family relative. The communication throughout the process was superb and made me feel secure in trusting my relative in their care. I highly recommend them to anyone seeking a top-quality care service for their loved ones.
Oct 22nd, 2021

We asked Cohen Care to help us with my brother recently and they have been so accommodating. The two male carers were very gentle and patient and he responded well to them. Highly recommend their service.
Sep 23rd, 2021