PureGym Burnham

A good gym with good staff .. but they close toilets during the night from 12:00 am to 5:00 am ... which is not a good experience, especially during the month of Ramadan when more people come at night
Apr 26th, 2023

I attended pure gym Burnham since 2018 I attended pure gym Burnham since 2018 and sadly I have seen this gym go downhill in this time . It used to be a great place to train at full of friendly people . I have seen many management come and go over the years , some fantastic and some that just were not qualified to manage a gym of this size . After working on the front line as an nhs nurse I had a bit of time out and returned last year . When I returned I was saddened to see that the gym had become very clicky. Members would gather in the management office and gossip with management about other members . I joined a group led by a PT there that created a lot of bad feeling between the trainers and people in this group were brought into management politics and issues . My name started to become brought into every issue when most of the time I had no idea about these situations. I started being targeted and used as a scapegoat in situations and I started being bullied . Despite this , I would not allow anyone to push me out of a gym I had attending for a very long time with no previous issues . One PT affected my mental health badly last year by making demands from me surrounding GDPR and confidentiality. This was in a bid to exclude me from their group . I didnt train at this gym for 2 months due to a deterioration in my mental health and it was very hard for me to return . I escalated my concerns on this trainer but sadly nothing was ever resolved only a 5 minute meeting in which management tried to push me out of this gym. I continued to attend classes with an injury that was kindly always modified for me by fantastic trainers such as George, Ritchie, Harry and Eddie . I am very grateful to these trainers . Unfortunately more recently myself and others witnessed a trainer being quite abrupt and rude in their classes and I escalated this to management. Ultimately for doing so I was called into a meeting - 2 males and myself one female and accused of things that I had no idea about and not given any details on to even provide my side . I was extremely upset and was not even offered a tissue from these managers. Since this happened I have suffered from clinical depression and been under the care of my gp . Please read another review further down that is quite similar to my own story and experience. Head office will not assist you so the only option you are left with is to take matters legally . Im afraid there is a culture of bullying and scapegoating at this gym and I would be extremely mindful if you are looking to join . If you do be mindful it will affect your statutory rights if you make any complaint and your cards will be marked .The gym and certain trainers here have to ask members to post good reviews I hear to increase their chances of getting funds to renovate. Whilst the gym does need maintenance I can honestly say it needs a clear out of poor management, toxicity, gossiping and bullying moreso.
Apr 24th, 2023

Apr 18th, 2023

Apr 13th, 2023

Nice and big
Apr 8th, 2023