Jardine Jaguar Slough

telephone not answered properly,vehicle not cleaned when returned
May 3rd, 2023

Put down a deposit on an F-PACE then Jardine refused to offer to deliver it when the advert stated that home delivery was an option. Don't advertise home delivery on your website or Auto Trader listings if you're not prepared to deliver. Also don't lie to customers that you don't do home delivery when it's written in black and white on your website.
Apr 27th, 2023

All members of staff were very helpful. Sidney Vigo was very patient with me and made good suggestions and assisted me with a step by step and links to transfer my personal number plate across to my new car. The car was ceramic coated and fully serviced before I picked it up. It looked stunning. It had all the extras that I had been looking for and I am very happy with the purchase. My only issue is that I still have not had written confirmation on the warranty with the car.
Apr 24th, 2023

Complete and utter shambles!!! DON'T and I express DON'T be fooled by 1st Impressions. Yes, when you first enter the show room you are greeted with smiles, taken to a desk at the back, offered tea, coffee, biscuits and you are made to feel welcome - but BAM when they've got your car that's when it all goes sour. My car went in for a recall and I was told it could be with them for 2 days, that was fine. Received a call within the 1st few hours to say it needed an additional part but that should be with them in the morning. Received a text the following day to say the part hadn't turned up. 3 days later not one single person can tell me what's happening with my car. I have called 3 times in 24 hours and no one has bothered to call me back. How do they possibly expect people to act when they get treated this way and leave them without transport for so long, don't they realise people need their cats to get to work!!!! If I could give a negative review, I would. If you happen to read this review I would honestly advise you to go elsewhere. If the dealer reads this, don't respond with a generic response saying ' I am sorry to hear this.......please email......' I want someone to CALL MEEEEEEE
Apr 20th, 2023

Pathetic service, months of waiting for appointment and waste of money as they don't care to resolve any issues in your car under an excuse of being too busy!!!
Apr 15th, 2023