Cake Shop

Worst customer service ever!! Ordered my daughter birthday cake. It was a picture cake. The lady asked me to email them the picture when i was placing an order , didn't bother to see if the picture was ok or not. When i went to collect the cake on the collection date , picture on the cake was completely blur and it was not even like the picture i gave them, the picture was not even set properly it was moving. They said when we were printing we realized that it will be blur but we didn't had time to call you to send another picture. Instead of apologizing the lady who took my order was being rude to me. I order all my family's birthday cakes from here. There used to be a different lady on the counter before who was very helpful and always called me back if she thought the picture was not ok. This lady was very rude even when i was placing an order and when the cake was collected. She refused to tell me manager's name and said manager is not in the store. I wasted my 50 on a cake whose picture was blur and looked horrible.Lady's name is Asma. Be very careful when you are placing an order with that lady as she completely has no clue what she is doing.
May 1st, 2023

Not happy we were served an off cake
Mar 7th, 2023

Mar 7th, 2023

Very good taste. Nice customer services. Lighter than other cake shops in town. Good to have. Editing my review they charged ballon and helium 8.50 if you take haskins from outside they will refuse. Greedy.
Mar 6th, 2023

Nov 23rd, 2022