Ratcliffes Solicitors

A rating of 1 star is generous for this company. My first encounter with Ratcliffes was with Mandy. I was told to come into the office to provide my bank details. To say she was rude would be a compliment. I first assumed she was just bringing her problems to work but later to find out thats just her personality. But I would be just as miserable working for this company as well, so I understand. The communication I had with Ratcliffes was non existent. They never followed up with what they tol the simplest of procedures such as confirming bank details on their letters, when they do send them, they contain basic spelling mistakes. The whole energy of the business has a pretty relaxed vibe of dragging their feet and not one bit considering other people. One time I tried to get in contact with Ratcliffes, I sent a total of 10 emails and 5 phone calls without a single response. I then sent a final email telling them I will be in the area shortly and will pop into the office to get confirmation, and suddenly I got a response! How this company is still in business is a miracle.
Sep 3rd, 2022

Friendly and nice customer service, I got a good advice from them.
Dec 31st, 2022

Great service from Ratcliffe Solicitors. Mandy and Luke were both very quick to respond to emails, explaining the process and understanding to our situation, all with a professional and friendly manner that got us through the twists and turns with very little stress. Would not hesitate to recommend them for conveyancing works. Thank you!
Dec 11th, 2022

Yet again found Ratcliffes service to be excellent and professional, this time in respect of house selling. They resolved an unexpected issue with efficiency and expediency. Would recommend.
Nov 7th, 2022

Very happy with the house conveyancing service provided by Ratcliffes. Mine was a complex situation and I know that my solicitor worked extremely hard. So much better than an online house conveyancing company. Everything was then finished and completed for me by Luke Mays - good at communicating with me and very helpful. Great relief when I finally moved in!
Oct 28th, 2022