Nationwide Building Society

Visited at the weekend for assistance with problems opening new accounts and closing old ones. George provided excellent customer service! Was very patient and everything while sorting it out for me. Thank you!
Feb 1st, 2023

Made the mistake of going into the Sittingbourne Branch to put my name on a joint account... given totally the wrong advice, was told to close the accounts and open new ones.. (totally contrasting what we had already been told in Sheerness Branch), went to Sheerness Branch who sorted out the issue within 5 minutes.
Sep 13th, 2022

Wanted to open an account for my children. Made a phone call to see if I needed to make an appointment, all the other banks insisted on one, plus 20 different identity documents. Nationwide did not. Told me to just pop in when it was convenient for me, explaining what I needed to bring. Easy, helpful and NO fuss!! Robyn in the branch made the visit a simple, hassle free and pleasant experience. Extremely efficient and quick! Ive been with this Nationwide branch for over 15 years, I have banked elsewhere and can honestly recommend this branch to anyone who wants a life of no complicated jargon, easy and quick service, plus when you call them you get through to the branch and a human being, not 100 different options and then a robotic voicemail! Dont delay, choose Nationwide today !!!
Aug 27th, 2022

Was served by Cheryl today who provided excellent service from start to finish and made things very simple getting me and my husband set up for online banking. Thank you so much!
Aug 7th, 2022

Rayann was very helpful and helped me with me iPad application :)
Jun 26th, 2022