The Ultrasound Clinic

Not good service. Be careful if you give a deposit and the treatment is not done due to being misinformed in the first place Before I booked an appointment, I was told by a member of the staff that an ultrasound can be done on my knee after explaining my problem. On arrival, I was asked to pay the balance which I refused. I normally pay the balance after the treatment. When I explained to the doctor that I have a weakened cartilage. He said that I need an MRI.Then he added that my deposit will be refunded. However, when I spoke to the manager. I was told that the deposit is non refundable. However, after consulting the doctor, she refunded me as a gesture of good will. What a joke. As one can imagine, this is not good practice.
Mar 15th, 2023

Mar 13th, 2023

Great value for money .they realy care.i wont go anywhere else.cant praise them enuf.
Feb 22nd, 2023

Amazing, fast and efficient service. Will definitely use again
Jan 8th, 2023

Very disappointed with the manor of Abigail Mazendame on my appointment today, this was my first scan/internal scan and I was very nervous and it didnt help that I want allowed to bring anyone with me (as per regulations of the ultrasound clinic) At the beginning of the appointment she told me I hadnt followed instructions that were sent to me prior to the appointment in a very intimidating manor (drinking a pint & 1/2 of water) which I had, and told her she then proceeded to almost argue that I hadnt. She then began to tell me that she wasnt going to be able to get a proper view because I didnt have enough water in my bladder and that she would do a few so it looked like she tried. This confused me as I needed the toilet the whole appointment. As far as the internal scan, I felt very uncomfortable. She said there was no one to chaperone during the examination because I hadnt drunk any water and that she would usually still be scanning my stomach area so no one was available. She then proceeded to go ahead without a chaperone. During this, there was little to no reassurance she continued to tell me to relax. Ive never felt more uncomfortable, and I would highly recommend AVOIDING this place!
Jan 15th, 2023