Sidholme Hotel

Feb 11th, 2022

Jun 18th, 2020

Feb 12th, 2020

Our room was extremely disappointing. The mattress and sheets were damp. The mattress felt like it had not been changed in decades. There was no TV in the room and we were expected to use a shared shower and toilet that would not have been out of place in an 18th century asylum. We decided not to stay and returned to the front desk for a refund. The receptionist was clearly used to complaints and had a ready made scripted response that was effectively tough luck. She was very rude. While we were trying to get a refund another employee of the hotel was behind the receptionist who agreed that our complaints were justified while laughing at us. All of this cost around 90 and we were refused any refund at all. Not only should you not stay at this hotel, but the local health and safety inspector should pay a visit. Our room was not suitable for human occupation. I am disgusted in the hotel and its staff.
Sep 27th, 2020

This was my third visit. On the positives, the room was clean, breakfast was superb, staff are friendly, but sadly the room I was allocated on this occasion needed some attention. Negatively, the wallpaper was peeling of torn, there was a huge watermark on the ceiling from previous damp, and the window frames were black from dirt and/ or damp. I was told that this was the most popular room and I agree that given the view of the garden and of the sea in the distance, this would be the case. Sadly the view inside the room is very different. Hax I been staying longer than ghd few days I was there, I would have requested a change of room. A little tlc required, especially since I would have been paying the same as those with better decorated rooms. Not sure I would wish to return, but sho knows, I might
Mar 8th, 2020