TerrainTech Parts - Land Rover Bulkhead & Chassis

Excellent service can't thank the staff at Terrain enough for the service and quality of workmanship.
Feb 2nd, 2023

Went toTerrain Tech premises to look at Defender chassis. Scott was happy to show me around and identified differences between various manufacturers products. Subsequently ordered new chassis over the phone, easy process, good communication both verbally and by email. Chassis was quickly delivered by Howard who kept me updated throughout the day on his progress to delivery address. Everyone very friendly and helpful. Chassis looks good, not yet got around to fitting it. Great service. Many thanks.
Jul 19th, 2022

Ordered bulkhead from them and it came with many defects. Instead of taking liability and trying to put it right they just shunned all the blame to the manufacturer and said that I would have to deal with them directly. Manufacturer did not acknowledge or respond to any emails. Now in the process of legal proceedings against this company as its the only way to get a resolution.
Jun 4th, 2022

Shoddy and dangerous work I should have listened to those that said dont trust these people. Alarm bells should have gone off when they told me that the prices on their website had gone up by 1,000 per job! They did a chassis and bulkhead change (2k more than announced on the website fairly sure that such misrepresentation is illegal). When I picked up the vehicle the doors didnt fit so they kept it for another two weeks. They drove it up the motorway for me but somehow failed to notice a dreadful rattle coming from the engine (the differential also had a significant leak). They knew that I was having to drive back to France. I had to pay my mechanic in France over 1,000 to put things right amongst which were remounting the engine as they had forgotten to put the supports in and so the fan was vibrating against the engine redoing the main brake line which hadnt been properly connected (dangerous) redoing the fuel line which hadnt been properly connected and so my Landy wasnt starting properly redoing the wiring on the fog lights which had been inverted there is a massive list of other things that I could also list. In short there was zero quality control and they left me with a dangerous and potentially damaged vehicle knowing that I had a drive of close to 1,000 miles to do. Naturally I have taken it up with them but they arent interested. The sales guy is a nice chap but dont be fooled, these are unscrupulous people who dont know what they are doing and don't care about the work they do.
Jan 12th, 2022

Extremely happy that I made the best decision in buying from Terrain Tech. Excellent Customer Service all round. I dealt with 3 different chaps via telephone, email and then in person and all were 10/10 and couldn't do enough to help and were swift in doing so too. No delays. Down to earth, honest guys. 100% Recommend to anyone needing Land Rover parts or just general mechanical tools (they sell all sorts). Thanks guys. Will see you again I'm sure x.x
Nov 24th, 2021