Organic Energy (UK) Ltd

Hugely happy with a flawless install and experience. Andy and the install team went well above usual customer service. From initial discussions, advice and design through to handover and support they were amazing. The system was installed beautifully, and is performing above expectation, using less than half the quantities of pellets that the previous system used.
Mar 30th, 2023

As installers of Biomass boilers our company Conduction UK Ltd has been installing Okofen boilers in the East Midlands area for a number of years. Great to see two of our previous customers have left such positive Google reviews for Organic Energy and have been so happy with the product we recommend and Andy and Jan's great after sale support
Apr 21st, 2021

Our Okofen PE25 pellet boiler and textile store was installed in 2011. Upgraded to the touch system in 2019. Over the years we have received excellent support and advice from Andy , Jan and colleagues at Organic Energy. A company and staff who really are good to do business with. Highly recommended.
Feb 1st, 2021

Like several other reviewers here, we live in France and couldn't get the answers we so desperately needed here so contacted Organic Energy UK as a last resort. What can I say? they were not involved in our installation in any way but that didn't stop Jan from coming to our rescue when we needed help. I can't speak highly enough of their customer service. They are 'simply the best'.
Jan 12th, 2021

OE's Technical Manager, Jan, kindly provided us with some prompt advice on our Okofen installation in France, even though they had not been involved in it. So I think you can safely assume that if you are an OE customer, you can expect excellent customer service!
Jul 18th, 2020