Shropshire Council

I dont think I need to explain really.
Apr 13th, 2023

Totally incompetent . I put my bins out alongside every other with the correct waste inside etc yet they keep missing it? Are they blind?? It's so inconvenient and has happened a few times over the last 12 months and I'm getting VERY tired of reporting it, especially in view of the exorbitant council tax they charge. Missed AGAIN today and it was side by side with one they'd emptied! I also received a paper copy of my council tax bill for the last year which I knew was fully paid, yet they were requesting ANOTHER month's payment for January. When I queried it they said it was a mistake but if I'd paid without realising I'd have lost that money! So make sure you know EXACTLY what you've paid them or you could be overcharged! They charge more and more for less and less. Where is that money going?? Funding their huge pensions no doubt!
Apr 3rd, 2023

Awful customer service and bin collections for their residents, they also never respond to youcwhen you raise something. Shocking, Telford and Wrekin council are leagues above them which is a shame as I reside in Shropshire. Extremely high council tax for not a lot in return if you work for a living....roads are in a state with pot holes, where is all of our money going to Shropshire Council???
Mar 1st, 2023

It is much quicker by phone getting through to Shropshire Council than to other local councils. The staff in the Council Tax Department are excellent. Knowledgeable, helpful, polite and efficient!
Jan 31st, 2023

Never pick the phone up, worst customer service, anything to do with council tax they leave you on the phone waiting in a que for hours...
Jan 10th, 2023