Arriva UK Bus

Jan 29th, 2023

1 star is generous Treated my hard working and loyal mother disgracefully when she was diagnosed with terminal cancer. They forced her into a corner and bullied her out of a job she loved so they didnt have to pay out when she passed away. Should be ashamed of yourselves!
Oct 8th, 2022

Horrible service especially buses route 24 and 25 to Harlescott as a lot of times they do not turn up. I dont know what is going on but it is very frustrating.
Oct 1st, 2022

Waited at London road bus stop outside business park for 4-42 bus into town only to have it go sailing past without stopping, had a long hot walk.
Jul 18th, 2022

Since the changes to the former number 8 bus route, the service has actually deteriorated. I waited for the 10.47 a.m. bus on Friday 20th May, scheduled, as per the new Arriva timetable, to be going on into the Shrewsbury bus station. Others were waiting for the bus also. Unfortunately the bus did not appear because Arriva had not followed its own timetable and the bus that came the opposite way was not going back into the town centre but on to the Princess Royal Hospital. If you are using this service from the Sutton Farm area into the town it actually makes it not an hourly service, but a two-hourly one. A large proportion of the population that uses buses is older and not always able to easily walk the distance into town, and those that do not drive are now therefore doubly disadvantaged. It is a poor service and deserves further analysis of the recent changes.
May 28th, 2022