Shipley Phones

Called on today as my phone wasn't charging. The staff were friendly and knowledgeable and it was fixed within 2 hours. Great service!
May 1st, 2023

I went into shipley phones to buy a cheap Samsung phone and get my old one fixed,the tech guy did it fix in 15 minutes, with new phone he gave me a free glass screen protector,free wallet case, he fitted the screen protector no charge. The customer service is really good I suggest you gp there for great prices and service.
May 1st, 2023

My son was mugged and my daughter went to buy him a replacement phone, we had a spare phone, so advised my daughter to return the phone. Phone still in box completely unopened , the staff were rude and unhelpful, and refused a refund , when we went to look in the bag for a receipt .. what a surprise, no receipt do not trust this company.
Apr 30th, 2023

Managed to severely crack iPad screen. Took it into Shipley phones. Polite, professional, pleasant service. Job done within a few hours. Charge was very reasonable. Also bought glass protector and case and got each of them at half price
Apr 3rd, 2023

!AVOID, AVOID, AVOID!Where do i start... I was regular customer in this shop for over 8 years, despite previous problems, i couldn't complaint afterwards. Purchased samsung s20 ultra, to get my faulty camera (black dot when taking photos) after 3weeks of using it. Contacted Jim who always tried to look after me, who wasn't in the shop for a while. According to rude owner, He was on holiday. Need to mention that Jim said "he will look after me", even though i wanted to buy phone case with the purchase. Jim has contacted shop, then i received phone call from rude owner again, promising that i wont have to pay for new camera, just for work done. Went to shop, thinking that everything is sorted to be told that i have to pay 80 pounds for new camera. I also need to mention that price has been set after exchange of words in their own language in front of me. I am very patient, loyal and respectful customer, but i finally need to expose what's going on in this place. They brake phones more and charging fortunes to fix them. Owner is very rude and lying. The only reason i continued repairing my phones there was Jim, who always looked after me quite well, at the right end i have been told that he is no longer working there. AVOID AT ALL COSTS very unprofessional, rude, expensive and arrogant service. Will also take legal action to prove them wrong.
Feb 2nd, 2023